VOLUNTEER BEHAVIORAL HEALTH CARE SYSTEM

EIN: 621589440 501(c)(3) Mental Health

CHATTANOOGA, TN

Total Revenue
$94,980,636
Total Expenses
$81,595,630
Total Assets
$77,615,283
Net Assets
$68,769,631
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1995
Legal Domicile
TN
Principal Officer
DAWN CARLTON
Phone
4238254345
Tax Period
2024-07-01 to 2025-06-30

VOLUNTEER BEHAVIORAL HEALTH CARE SYSTEM, founded in 1995, is a mid-sized nonprofit in the Mental Health sector that reported $95.0M in total revenue in fiscal year 2024. Revenue grew 17% year-over-year, indicating healthy expansion. Expenses of $81.6M left a modest 14% surplus.

Mission

PROVIDE BEHAVIORAL HEALTH SERVICES TO CLIENTS LOCATED IN MIDDLE AND EAST TENNESSEE

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $61,805,352
Program Service Revenue $31,936,951
Investment Income $1,238,333
Other Revenue $0
TOTAL REVENUE $94,980,636

Expense Breakdown

Grants Paid $0
Salaries & Benefits $61,025,987
Fundraising Expenses $0
Program Expenses $65,579,851
Other Expenses $20,569,643
TOTAL EXPENSES $81,595,630

Year-over-Year Comparison

2024 2023 Change
Revenue $94,980,636 $81,039,249 +0.2%
Expenses $81,595,630 $71,321,637 +0.1%
Net Income $13,385,006 $9,717,612 +0.4%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
13
Independent Members
13
Employees
1310
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
11
$1,534,143
Total Directors
13
$18,425
Key Employees
2
$677,992
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
BRENDA HARPER DIRECTOR 1.00
Director
$975 $0 $975
JERRY L JOHNSON SECRETARY/TREASURER 1.00
Officer Director
$1,700 $0 $1,700
MARK CROCKER DIRECTOR 1.00
Director
$1,500 $0 $1,500
CHARLES MORRIS DIRECTOR 1.00
Director
$1,500 $0 $1,500
YVONNE L PEPPERS DIRECTOR 1.00
Director
$1,275 $0 $1,275
LINDA BENNETT CHAIRMAN 1.00
Officer Director
$2,575 $0 $2,575
DREW ROBINSON VICE CHAIRMAN 1.00
Officer Director
$2,000 $0 $2,000
GRACE TOMKINS DIRECTOR 1.00
Director
$1,200 $0 $1,200
DR TIM FOURNET DIRECTOR 1.00
Director
$900 $0 $900
CHIEF JAMES HAMBRICK DIRECTOR 1.00
Director
$975 $0 $975
BILL DAVIS DIRECTOR 1.00
Director
$1,200 $0 $1,200
JEFF DICKSON DIRECTOR 1.00
Director
$1,125 $0 $1,125
ELLYN WILBUR DIRECTOR 1.00
Director
$1,500 $0 $1,500
ANGELA HAMPTON CHIEF ADMINISTRATIVE OFFICER 40.00
Officer
$118,900 $26,454 $145,354
PHYLLIS PERSINGER PRESIDENT/CEO 40.00
Officer
$274,475 $21,679 $296,154
GREG LEWIS SR. CLINICAL DIRECTOR 40.00
Officer
$186,200 $17,676 $203,876
RICHARD FRENCH SENIOR VICE PRESIDENT 40.00
Officer
$209,217 $26,080 $235,297
DAWN CARLTON CHIEF FINANCIAL OFFICER 40.00
Officer
$136,000 $27,434 $163,434
GALA MURRAY CHIEF COMPLIANCE OFFICER 40.00
Officer
$129,250 $15,870 $145,120
MISSY JOHNSON CHIEF HUMAN RESOURCE OFFICER 40.00
Officer
$125,900 $34,998 $160,898
AARON HALL CHIEF INFORMATION AND TECH OFFICER 40.00
Officer
$159,033 $18,702 $177,735
DR TROY GILSON MEDICAL DIRECTOR 40.00
Key Emp
$301,855 $33,772 $335,627
DONALD ATKINSON PYSCHIATRIST 40.00
Key Emp
$320,667 $21,698 $342,365
ANGELA C STOKES VP OF NURSING SERVICES 40.00
Highest
$209,535 $19,081 $228,616
AMANDA COOK CHIEF BUSINESS DEVELOPMENT 40.00
Highest
$141,700 $12,997 $154,697
MICHAEL HILL PSYCHIATRIST 40.00
Highest
$149,813 $5,993 $155,806
MELISSA GAIL SISCO NURSE PRACTITIONER 40.00
Highest
$134,519 $32,970 $167,489
TODD WIGGINS COORDINATOR OF FORENSIC SERVICE 40.00
Highest
$162,791 $38,049 $200,840
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $94,980,636 $81,595,630 $77,615,283 $13,385,006
2024 $81,039,249 $71,321,637 $64,029,089 $9,717,612
2023 $68,964,713 $64,200,725 $54,006,347 $4,763,988
2022 $61,936,573 $57,432,085 $49,176,238 $4,504,488
2021 $63,167,180 $49,650,473 $44,390,024 $13,516,707
2020 $51,536,067 $47,057,387 $27,434,860 $4,478,680
2019 $47,626,231 $44,852,603 $23,904,401 $2,773,628
2018 $44,144,200 $41,190,384 $21,966,531 $2,953,816
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