FIRST CALL FOR HELP OF BROWARD INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1995

Legal Domicile

Principal Officer

SHEILA J SMITH

Phone

9543900493

Tax Period

2023-07-01 to 2024-06-30

FIRST CALL FOR HELP OF BROWARD INC, founded in 1995, is a community nonprofit in the Mental Health sector that reported $7.7M in total revenue in fiscal year 2023. Revenue decreased 10% compared to the prior year.

Mission

2-1-1 BROWARD MANAGED 95,252 CONTACTS IN FY 2023/2024, INCLUDING CALLS, CHAT SESSIONS, TEXTS, AND EMAIL REQUESTS. THERE WERE ALSO 177,048 SEARCHES MADE BY PEOPLE USING THE ONLINE PUBLIC PORTAL TO FIND HELP. CALLERS WERE PROVIDED WITH CRISIS/SUICIDE INTERVENTION AND LISTENING SUPPORT AND WERE CONNECTED WITH APPROXIMATELY 3,324 HEALTH AND HUMAN SERVICE PROGRAMS ACROSS ALACHUA, BRADFORD, BROWARD, DIXIE, GILCHRIST, LAFAYETTE, LEVY, MARION, - UNION COUNTIES. CONFIDENTIAL, ANONYMOUS, MULTI-LINGUAL SERVICES ARE AVAILABLE TO FAMILIES AND INDIVIDUALS 24 HOURS PER DAY, 365 DAYS PER YEAR SIMPLY BY DIALING 2-1-1.

Program Service Accomplishments

Program 1

Expenses: $7,233,844

2-1-1 BROWARD ANSWERED 95,252 CONTACTS FROM PEOPLE IN NEED AND CONNECTED THEM WITH THE PROGRAMS AND SERVICES THROUGHOUT ALACHUA, BRADFORD, BROWARD, DIXIE, GILCHRIST, LAFAYETTE, LEVY, MARION, - UNION COUNTIES THAT COULD HELP THEM. IN ADDITION, 211 HELPLINE COUNSELORS CONNECTED PARTICIPANTS TO CRISIS, HEALTH, AND HUMAN SERVICES BY PROVIDING 170,174 REFERRALS TO RESOURCES IN OUR COMMUNITY. 211 CONDUCTED NEEDS ASSESSMENTS THAT TACKLED COMPLEX ISSUES, SUCH AS MENTAL HEALTH & WELLNESS, SUICIDE, AND BASIC NEEDS. COMPREHENSIVE NEEDS ASSESSMENTS ADDRESSED 242,770 NEEDS OF PARTICIPANTS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $7,679,806

Program Service Revenue $0

Investment Income $49,179

Other Revenue $17,020

TOTAL REVENUE $7,746,005

Expense Breakdown

Grants Paid $0

Salaries & Benefits $5,295,592

Fundraising Expenses $424,181

Program Expenses $7,233,844

Other Expenses $2,622,990

TOTAL EXPENSES $7,918,582

Year-over-Year Comparison

	2023	2022	Change
Revenue	$7,746,005	$8,616,443	-0.1%
Expenses	$7,918,582	$7,603,276	+0.0%
Net Income	$-172,577	$1,013,167	-1.2%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

104

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

Total Directors

$514,972

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
SHEILA J SMITH	PRESIDENT/CE	40.00	Director	$173,432	$0	$173,432
FRANCISCO ISAZA	CHIEF OPER O	40.00	Director	$115,448	$0	$115,448
LOUISA MORRIS	CHIEF FIN/HR	40.00	Director	$115,003	$0	$115,003
WILLIAM SPENCER	CHIEF SOCIAL	40.00	Director	$111,089	$0	$111,089
YVETTE BIRDSONG	BOARD MEMBER	N/A	Director	$0	$0	$0
JEFF BRANDSTAETTER	BOARD MEMBER	N/A	Director	$0	$0	$0
TIMOTHY BRYANT	BOARD MEMBER	N/A	Director	$0	$0	$0
KAVITA CHANNE	BOARD MEMBER	N/A	Director	$0	$0	$0
BRETT FRIEDMAN	BOARD MEMBER	N/A	Director	$0	$0	$0
ROBERT FURMAN	BOARD MEMBER	N/A	Director	$0	$0	$0
KATE GOLDMAN	BOARD MEMBER	N/A	Director	$0	$0	$0
KIP HUNTER-EPSTEIN	BOARD MEMBER	N/A	Director	$0	$0	$0
MARC INFANTE	BOARD MEMBER	N/A	Director	$0	$0	$0
VERONICA JIMENEZ	BOARD MEMBER	N/A	Director	$0	$0	$0
MARIA JOHNSTON	BOARD MEMBER	N/A	Director	$0	$0	$0
ELLICE MARTINEZ	BOARD MEMBER	N/A	Director	$0	$0	$0
LEON MINK	BOARD MEMBER	N/A	Director	$0	$0	$0
DR JAMONICA ROLLE	BOARD MEMBER	N/A	Director	$0	$0	$0
DAVID ROSS	BOARD MEMBER	N/A	Director	$0	$0	$0
KATHY SALERNO	BOARD MEMBER	N/A	Director	$0	$0	$0
SCOTT SINGER	BOARD MEMBER	N/A	Director	$0	$0	$0
DANA SOMERSTEIN	BOARD MEMBER	N/A	Director	$0	$0	$0
MICHAEL WILD	BOARD MEMBER	N/A	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$7,746,005	$7,918,582	$2,964,565	$-172,577
2023	$8,616,443	$7,603,276	$3,333,698	$1,013,167
2022	$5,460,897	$5,367,249	$2,009,957	$93,648
2021	$4,835,024	$4,329,428	$1,874,429	$505,596
2020	$3,758,853	$3,515,114	$1,813,871	$243,739
2019	$3,413,963	$3,433,729	$1,062,021	$-19,766