GOODWILL INDUSTRIES OF HOUSTON

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1945

Legal Domicile

Principal Officer

ROBERT T WOODS

Phone

7136926221

Tax Period

2023-01-01 to 2023-12-31

GOODWILL INDUSTRIES OF HOUSTON, founded in 1945, is a major nonprofit in the Employment sector that reported $212.6M in total revenue in fiscal year 2023. Expenses of $200.3M left a modest 6% surplus.

Mission

GOODWILL INDUSTRIES OF HOUSTON (GWH) IS AN AUTONOMOUS, COMMUNITY-BASED NONPROFIT CORPORATION WHICH PROVIDES REHABILITATION SERVICES, TRAINING, PLACEMENT AND EMPLOYMENT FOR PEOPLE WITH DISABILITIES AND PERSONS WITH SPECIAL NEEDS.

Program Service Accomplishments

Program 1

Expenses: $181,716,957 Revenue: $118,628,650

GWH OPERATED 55 RETAIL STORES IN 2023, PROVIDING EMPLOYMENT FOR A TOTAL OF 2,108 INDIVIDUALS OVER THE COURSE OF THE YEAR. THESE STORES SOLD GENTLY USED CLOTHING, FURNITURE, HOUSEHOLD GOODS, AND OTHER ITEMS TO THE COMMUNITY AT LOW COST, WHILE PROVIDING REVENUE TO FUND JOB CREATION AND TRAINING PROGRAMS. REVENUES DO NOT INCLUDE CONTRIBUTIONS OF DONATED GOODS ESTIMATED TO BE $87,662,087. IF THESE CONTRIBUTIONS WERE INCLUDED IN REVENUES, THE TOTAL REVENUES WOULD BE $206,290,737. (NOTE: 2,108 EMPLOYEES INCLUDES A SMALL NUMBER OF STAFF ENGAGED IN WORKFORCE DEVELOPMENT AND RECYCLING OPERATIONS, WHO WERE NOT TRACKED SEPARATELY.)

Program 2

Expenses: $7,738,498 Revenue: $4,214,576

GWH'S JOB CONNECTION SERVICE CENTERS PROVIDE JOB TRAINING AND PLACEMENT FOR PEOPLE WITH DISABILITIES AND OTHER BARRIERS TO EMPLOYMENT. SERVICES INCLUDE COMMUNITY REFERRALS, WORK READINESS TRAINING...

GWH'S JOB CONNECTION SERVICE CENTERS PROVIDE JOB TRAINING AND PLACEMENT FOR PEOPLE WITH DISABILITIES AND OTHER BARRIERS TO EMPLOYMENT. SERVICES INCLUDE COMMUNITY REFERRALS, WORK READINESS TRAINING, LIFE SKILLS AND MONEY MANAGEMENT, JOB SKILLS TRAINING (IN-HOUSE OR BY REFERRAL), JOB SEARCH ASSISTANCE, VOCATIONAL GUIDANCE, JOB PLACEMENT SERVICES, AND JOB RETENTION SERVICES. IN 2023, GOODWILL FEATURED PROGRAMS SERVING PERSONS WITH DISABILITIES, HISTORIES OF INCARCERATION, YOUTH, AND AT-RISK FAMILIES. LAST YEAR, GOODWILL SERVED OVER 10,000 INDIVIDUALS IN THE COMMUNITY. REVENUES DO NOT INCLUDE FEDERAL GRANTS OF $410,314. IF THESE GRANTS WERE INCLUDED IN REVENUES, THE TOTAL REVENUE WOULD BE $4,624,890.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $90,162,655

Program Service Revenue $122,231,153

Investment Income $19,496

Other Revenue $146,100

TOTAL REVENUE $212,559,404

Expense Breakdown

Grants Paid $0

Salaries & Benefits $60,168,400

Fundraising Expenses $1,536,950

Program Expenses $189,455,455

Other Expenses $140,180,791

TOTAL EXPENSES $200,349,191

Year-over-Year Comparison

	2023	2022	Change
Revenue	$212,559,404	$210,503,736	+0.0%
Expenses	$200,349,191	$191,646,385	+0.0%
Net Income	$12,210,213	$18,857,351	-0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

4229

Volunteers

2997

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$1,114,621

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
CRAIG NUNEZ	BOARD CHAIRMAN	2.00	Director	$0	$0	$0
COLEMAN ROWLAND	TREASURER	4.00	Director	$0	$0	$0
BILL KACAL	CHAIRMAN EMERITUS	2.00	Director	$0	$0	$0
JIM SMITH	CHAIRMAN EMERITUS	2.00	Director	$0	$0	$0
SANDY SCOTT	VICE CHAIRMAN	2.00	Director	$0	$0	$0
GIL BEER	DIRECTOR	2.00	Director	$0	$0	$0
SUE BURNETT	DIRECTOR	2.00	Director	$0	$0	$0
ALVIN GEE	DIRECTOR	2.00	Director	$0	$0	$0
DAVID HANSON	DIRECTOR	2.00	Director	$0	$0	$0
VIRGINIA LI	DIRECTOR	2.00	Director	$0	$0	$0
ALLENE LUCAS	DIRECTOR	2.00	Director	$0	$0	$0
HENRY WILDE JR	DIRECTOR	2.00	Director	$0	$0	$0
SCOTT BROOKS	DIRECTOR	2.00	Director	$0	$0	$0
RICHARD CAIN	DIRECTOR	2.00	Director	$0	$0	$0
VALARIE TOALSON	DIRECTOR	2.00	Director	$0	$0	$0
LAURA GIBSON	DIRECTOR	2.00	Director	$0	$0	$0
KEITH KREUER	DIRECTOR	2.00	Director	$0	$0	$0
GEORGE LINDAHL	DIRECTOR	2.00	Director	$0	$0	$0
ANDRAE TURNER	DIRECTOR	2.00	Director	$0	$0	$0
PHIL LANE	DIRECTOR	2.00	Director	$0	$0	$0
TOMMY MOORE	SR. BOARD CHAIRMAN	2.00	Director	$0	$0	$0
JOHN EBELING	DIRECTOR	2.00	Director	$0	$0	$0
BARBARA PARKER	VICE PRESIDENT	40.00	Officer	$249,466	$0	$249,466
ROBERT T WOODS	CFO	40.00	Officer	$465,395	$3,052	$468,447
ALMA DULDULAO-YBARRA	CHIEF PEOPLE OFFICER	40.00	Officer	$366,708	$30,000	$396,708
CHRISTOPHER HOLMAN	VICE PRESIDENT	40.00	Highest	$333,640	$24,609	$358,249
ROBERT DUGAS	COO	40.00	Highest	$461,214	$39,164	$500,378
LESLIE FERGUSON	CONTROLLER	40.00	Highest	$103,948	$33,052	$137,000
DANIEL FINCHER	DISTRICT DIRECTOR OF DGR	40.00	Highest	$101,754	$10,710	$112,464
ROLF HALVERSON	SENIOR DIRECTOR OF OPERATIONS	40.00	Highest	$131,405	$3,057	$134,462
TANYA MAJIED	SENIOR DIRECTOR OF WORKFORCE DEVELOPMENT	40.00	Highest	$112,694	$15,806	$128,500
CHRISTINA PETROSSI	SENIOR DIRECTOR OF COMPLIANCE AND DATA ANALYTICS	40.00	Highest	$115,000	$0	$115,000
ROLANDO REYNA	DIRECTOR OF IT	40.00	Highest	$115,225	$0	$115,225
ISAAC THEUS	DIRECTOR OF ASSET PROTECTION	40.00	Highest	$103,333	$846	$104,179
MARCOS WILLIAMS	SENIOR DIRECTOR OF HR	40.00	Highest	$122,750	$1,650	$124,400
STEVE LUFBURROW	PRESIDENT/CEO	40.00		$903,183	$41,874	$945,057

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$212,559,404	$200,349,191	$96,419,742	$12,210,213
2022	$210,503,736	$191,646,385	$95,040,916	$18,857,351
2021	$192,731,450	$174,350,372	$30,856,513	$18,381,078
2020	$141,556,827	$140,947,787	$26,697,983	$609,040
2019	$172,344,537	$161,727,210	$27,747,351	$10,617,327
2018	$156,362,512	$152,500,956	$26,670,417	$3,861,556