HIGHLAND LAKES FAMILY CRISIS CENTER

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1983

Legal Domicile

Principal Officer

KATHRINE CHOLCHER

Phone

8306933656

Tax Period

2023-09-01 to 2024-08-31

HIGHLAND LAKES FAMILY CRISIS CENTER, founded in 1983, is a community nonprofit that reported $2.8M in total revenue in fiscal year 2023.

Mission

MISSION IS TO REDUCE, PREVENT AND END DOMESTIC AND SEXUAL VIOLENCE BY OFFERING EMERGENCY SERVICES, COMPREHENSIVE INTERVENTIONS AND EDUCATIONAL PROGRAMS IN OUR SCHOOLS AND COMMUNITIES.

Program Service Accomplishments

Program 1

Expenses: $2,780,359 Revenue: $256,532

THE CRISIS CENTER PROVIDES SHELTER, PROTECTION, ADVOCACY, OUTREACH, AND IN-HOUSE COUNSELING, AND ASSISTANCE IN RE-ESTABLISHING PERSONAL SAFETY AND SOCIAL STABILITY FOR ALL INDIVIDUALS WHO ARE VICTIMS OF DOMESTIC VIOLENCE, ABUSE, OR SEXUAL ASSAULT. THE CRISIS CENTER PRIMARILY SERVES 4 COUNTIES IN TEXAS - BURNET, BLANCO, LLANO, AND LAMPASAS. FROM SEPTEMBER 1, 2023 TO AUGUST 31, 2024 THE CRISIS CENTER SHELTERED 199 PEOPLE. THE AVERAGE LENGTH OF STAY IS 23 DAYS. THE CENTER SERVED 417 SURVIVORS OF DOMESTIC VIOLENCE AND SEXUAL ASSAULT WITH 18,875 SERVICES TOTALING 8,025 HOURS OF ADVOCACY AND COUNSELING TIME. 1,893 CRISIS CALLS WERE ANSWERED. OF THESE 1,893 CALLS, 1,554 WERE RELATED TO DOMESTIC VIOLENCE, 139 WERE RELATED TO SEXUAL ASSAULT, AND 200 WERE RELATED TO OTHER SERVICES OR GENERAL INFORMATION. 228 RECEIVED FINANCIAL ASSISTANCE. TOTAL VOLUNTEER HOURS WERE 2,952.75.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $2,506,899

Program Service Revenue $256,532

Investment Income $4,149

Other Revenue $30,187

TOTAL REVENUE $2,797,767

Expense Breakdown

Grants Paid $5,634

Salaries & Benefits $1,502,561

Fundraising Expenses $2,241

Program Expenses $2,780,359

Other Expenses $1,425,735

TOTAL EXPENSES $2,933,930

Year-over-Year Comparison

	2023	2022	Change
Revenue	$2,797,767	$2,824,627	0.0%
Expenses	$2,933,930	$2,777,235	+0.1%
Net Income	$-136,163	$47,392	-3.9%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

142

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$108,091

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
KATHRINE CHOLCHER	EXECUTIVE DI	40.00	Officer	$105,003	$3,088	$108,091
PHYLLIS BOEDEKER	PRESIDENT	N/A	Director	$0	$0	$0
NIQUE D'ALISE	TREASURER	N/A	Director	$0	$0	$0
LISA LOVE	DIRECTOR	N/A	Director	$0	$0	$0
WILLIAM MCCARTNEY	DIRECTOR	N/A	Director	$0	$0	$0
GARY SILVER	DIRECTOR	N/A	Director	$0	$0	$0
TERRY STRACKE	DIRECTOR	N/A	Director	$0	$0	$0
JASON TEAGUE	VICE PRESIDE	N/A	Director	$0	$0	$0
HELEN THOMPSON	DIRECTOR	N/A	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$2,797,767	$2,933,930	$986,394	$-136,163
2023	$2,824,627	$2,777,235	$1,076,031	$47,392
2022	$2,610,415	$2,696,675	$1,021,188	$-86,260
2021	$2,101,731	$1,865,620	$1,117,452	$236,111
2020	$1,583,315	$1,586,883	$1,039,458	$-3,568
2019	$1,962,078	$1,937,076	$883,672	$25,002
2018	$2,031,050	$2,010,725	$858,295	$20,325