The Family Place

Residential Programs: Since 1978, The Family Place has provided emergency shelter services to survivors of family violence, offering food, clothing, counseling, case management and education in safe, confidential locations. With three facilities-Sally's House, Ann Moody Place and our Men's Shelter-we provide 168 beds (plus cribs) and are staffed 24/7/365. In 2024, we served 700 children, 616 women, 35 men and 47 pets for a total of 42,140 shelter nights, with an average stay of 31 days. Clients enter our emergency shelters by calling our 24-hour hotline, 214-941-1991, which answered 9,362 crisis calls and 14,142 information and referral calls in 2024. 100% of crisis callers made a safety plan. We are the only Dallas-area provider with onsite medical and dental clinics at two shelters, ensuring safe access to care for survivors who often lack medical resources. In 2024, we provided 1,843 medical visits and nearly 6,800 hours of clinic care. Our Children's Education Services delivered 13,852 hours of trauma-informed childcare and after-school support, serving over 220 children. Additionally, our kennel program allowed families to remain united with 47 pets during shelter stays. Clients in our emergency shelters may apply for our Transitional Housing Program, established in 1993, which provides a continuation of our supportive programs in 26 extended-stay apartments on our Safe Campus and 6 apartments at our Bluebird facility in Irving. Transitional Housing supported 42 women and 77 children with 12,772 nights of housing, averaging 203 days per family.

Community Collaboration: Since 1978, The Family Place has engaged the community through education, outreach and collaborative projects. In 2024, we tracked 58 community engagements, 4,200 participants in community engagements and 82 hours of resource tables, panel discussions or presentations. As lead agency for Faith and Liberty's Place, we provided 179 adults and 150 children with 1,239 visits/3,350 visit hours and 425 exchanges/214 exchange hours. Clients are referred by Dallas County Family Courts, ensuring child safety in high-risk custody cases. Since 1984 we have provided a Battering Intervention & Prevention Program (BIPP) for abusers working to change their violent behavior. This court-ordered program educates, challenges pro-abuse beliefs and provides useful information to clients with the goal of keeping future intimate partner relationships free of violence. In 2024, the program served 226 men/26 women with 6,601 hours of group sessions and 395 hours of jail group sessions. We collaborate with the criminal justice system on the Dallas Domestic Violence High Risk Team to increase victim safety and offender accountability. In 2024, 7 cases successfully closed, 11 new cases were accepted, 8 high-risk clients accessed our emergency shelter, and 100% of 359 survivors contacted from Dallas Police Department referrals were provided information about services and resources. Launched in 1999, the Be Project delivers school-based programs that teach healthy relationship skills and prevent violence among middle and high school youth. Using an evidence-based curriculum, the program engages students, parents and educators through classroom instruction, small groups and community engagement. In 2024, Be Project served 9,448 participants across 29 schools. Since 1999, The Family Place has provided in-house legal services in partnership with Legal Services of NorthWest Texas. Survivors of domestic violence, sexual assault and human trafficking receive advice, representation and assistance with family law matters. In 2024, 158 clients accessed free legal support. The agency also operates a Resale Shop that raises funds and provides free clothing, furniture and household goods to clients rebuilding their lives. Volunteers are central to our mission. In 2024, 967 program volunteers provided 2,317.5 volunteer hours. Additionally, 55 board and foundation board members provided 2,619 hours of volunteer service. A board member serving as medical director of our clinics provided 400 hours of volunteer service.