NATIONAL DOMESTIC VIOLENCE HOTLINE (EIN 751658287) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1978

Legal Domicile

Principal Officer

KATIE JONES

Phone

5124538117

Tax Period

2023-10-01 to 2024-09-30

NATIONAL DOMESTIC VIOLENCE HOTLINE, founded in 1978, is a mid-sized nonprofit in the Human Services sector that reported $27.4M in total revenue in fiscal year 2023. Revenue surged 22% from the prior year, signaling strong growth momentum.

Mission

THE NATIONAL DOMESTIC VIOLENCE HOTLINE PROVIDES 24/7 SERVICES TO THOSE AFFECTED BY DOMESTIC VIOLENCE INCLUDING CRISIS PREVENTION, PERSONALIZED SAFETY PLANNING, AND CONNECTION TO RESOURCES, INFORMATION, AND REFERRALS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $25,247,202

Program Service Revenue $1,832,279

Investment Income $147,812

Other Revenue $179,937

TOTAL REVENUE $27,407,230

Expense Breakdown

Grants Paid $0

Salaries & Benefits $20,200,138

Fundraising Expenses $1,437,572

Program Expenses $24,297,258

Other Expenses $9,255,260

TOTAL EXPENSES $29,567,248

Year-over-Year Comparison

	2023	2022	Change
Revenue	$27,407,230	$22,495,376	+0.2%
Expenses	$29,567,248	$27,332,584	+0.1%
Net Income	$-2,160,018	$-4,837,208	-0.6%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✓ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

308

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✓ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$1,720,417

Total Directors

$501,636

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
AMADO BURGOS	DIRECTOR OF IT	45.00	Director	$101,562	$15,113	$116,675
CARSHAE DAHL	VICE CHAIR	1.00	Officer Director	$0	$0	$0
CRYSTAL JUSTICE	CHIEF EXECUTIVE AFFAIRS OF	45.00	Officer Director	$241,423	$24,643	$266,066
DEBBIE COFFEY	BOARD MEMBER	1.00	Director	$0	$0	$0
DR JOHNNY RICE II DRPH MSCJ	BOARD MEMBER	1.00	Director	$0	$0	$0
FAYRUZ BENYOUSEF	DEVELOPMENT COMMITTEE CHAI	1.00	Director	$0	$0	$0
HEIDI NAASKO	BOARD MEMBER	1.00	Director	$0	$0	$0
JAN LANGBEIN	BOARD MEMBER	1.00	Director	$0	$0	$0
JENNIFER ESPRONCEDA	BOARD MEMBER	1.00	Director	$0	$0	$0
JOSEPH RILEY	BOARD CHAIR FOR FY 2024	1.00	Officer Director	$0	$0	$0
JOY LOPEZ	BOARD TREASURER FY 2024	1.00	Officer Director	$0	$0	$0
KATHY KRENGER	BOARD MEMBER	1.00	Director	$0	$0	$0
KRISTI HALL-JIRAN	AUDIT COMMITTEE CHAIR FY 2024 AND BOARD MEMBER	1.00	Director	$0	$0	$0
MICHAEL NIYOMPONG	BOARD MEMBER	1.00	Director	$0	$0	$0
MONICA ANDRADE-FANNON	BOARD MEMBER	1.00	Director	$0	$0	$0
OLIVE COGHLAN	BOARD MEMBER	1.00	Director	$0	$0	$0
PRASHANTI RAMAN	BOARD SECRETARY & GOVERNAN	1.00	Director	$0	$0	$0
ROSEMARIE BONE	BOARD MEMBER	1.00	Director	$0	$0	$0
SARAYA-JADE BEVIS	BOARD MEMBER	1.00	Director	$0	$0	$0
TODD CRANFORD	BOARD MEMBER	1.00	Director	$0	$0	$0
TOMMI VINCENT	PAST BOARD CHAIR	1.00	Director	$0	$0	$0
TORRIE BETHANY	COMMUNICATIONS DIRECTOR	45.00	Director	$103,487	$15,408	$118,895
AIMEE SANCHEZ	CFO	45.00	Officer	$242,901	$17,086	$259,987
HAYLEY BACA	CPO	45.00	Officer	$194,643	$31,287	$225,930
JAMES HAND	CHIEF TECHNOLOGY OFFICER	45.00	Officer	$201,207	$33,112	$234,319
KATIE RAY-JONES	CEO	45.00	Officer	$389,131	$46,354	$435,485
SALA FUCHS	CAO	45.00	Officer	$275,784	$22,846	$298,630
BRETT BARNES	CHIEF DEVELOPMENT OFFICER	45.00	Highest	$221,477	$21,300	$242,777
HEATHER HENRY	VP OF DEVELOPMENT	45.00	Highest	$146,721	$9,130	$155,851
MARIUM DURRANI	VP POLICY	45.00	Highest	$148,291	$22,769	$171,060
MARY GRETCHEN SHAW	VP PROGRAM SERVICES	45.00	Highest	$136,763	$36,570	$173,333
RUTH GLENN	PRESIDENT PUBLIC AFFAIRS	45.00	Highest	$180,687	$24,210	$204,897

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$27,407,230	$29,567,248	$12,814,658	$-2,160,018
2023	$22,495,376	$27,332,584	$15,495,907	$-4,837,208
2022	$25,682,744	$21,645,904	$19,154,799	$4,036,840
2021	$16,042,367	$17,147,885	$14,318,752	$-1,105,518
2020	$15,597,389	$14,972,687	$15,632,363	$624,702
2019	$17,977,506	$14,485,456	$15,193,617	$3,492,050
2018	$10,684,676	$13,567,113	$11,935,417	$-2,882,437
2018	$10,684,676	$13,567,113	$11,935,417	$-2,882,437

NATIONAL DOMESTIC VIOLENCE HOTLINE