Patient Engagement Council

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2016

Legal Domicile

Phone

5703432383

Tax Period

2023-07-01 to 2024-06-30

Patient Engagement Council, founded in 2016, is a small nonprofit in the Health Care sector that reported $225K in total revenue in fiscal year 2023. Revenue surged 421% from the prior year, signaling strong growth momentum. The organization ran a surplus of $90K, a strong 40% operating margin.

Mission

THE WRIGHT CENTER FOR PATIENT AND COMMUNITY ENGAGEMENT (TWCPCE) A PENNSYLVANIA 501(C)(3) TAX-EXEMPT NON-PROFIT CORPORATION. THE MISSION OF TWCPCE IS TO EMPOWER AND ENGAGE PATIENTS IN PROMOTING THE HEALTH AND WELFARE OF OUR COMMUNITIES WHILE ADVANCING THE OUTCOMES AND EXPERIENCE OF HEALTH CARE AND RELATED SERVICES AND WORKFORCE DEVELOPMENT. IT AIMS TO IMPROVE COMMUNITY HEALTH THROUGH EDUCATION, ADVOCACY, PATIENT-CENTERED SERVICES, AND TARGETED INITIATIVES THAT ADDRESS PATIENT AND COMMUNITY RESOURCE NEEDS THAT NEGATIVELY IMPACT HEALTH OUTCOMES. TWCPCE'S WORK IS INTRINSICALLY LINKED TO THAT OF THE WRIGHT CENTER FOR COMMUNITY HEALTH (TWCCH), TWCPCE'S SOLE CORPORATE MEMBER. TWCCH, A PENNSYLVANIA 501(C)(3) TAX-EXEMPT NON-PROFIT CORPORATION, IS DESIGNATED BY THE US HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) AS A FEDERALLY QUALIFIED HEALTH CENTER LOOK-ALIKE (FQHC LOOK-ALIKE) ESSENTIAL COMMUNITY PROVIDER OF COMPREHENSIVE, WHOLE-PERSON PRIMARY HEALTH SERVICES WITHOUT REGARD FOR ABILITY TO PAY, INSURANCE STATUS, OR ZIP CODE. TWCCH DELIVERS COMPREHENSIVE, NON-DISCRIMINATORY, WHOLE-PERSON PRIMARY HEALTH SERVICES WITHIN A PATIENT-CENTERED MEDICAL HOME (PCMH) FRAMEWORK ACROSS THE LIFESPAN, FROM PEDIATRICS TO GERIATRICS, AND INCLUDE MEDICAL, WOMEN'S HEALTH, GENERAL DENTAL, MENTAL AND BEHAVIORAL HEALTH, SUBSTANCE USE DISORDER TREATMENT AND RECOVERY, CARE AND CASE MANAGEMENT, OBESITY, INFECTIOUS DISEASE, RYAN WHITE HIV/AIDS SERVICES, RHEUMATOLOGICAL, NUTRITIONAL, AND LIFESTYLE MEDICINE. THESE COMPREHENSIVE, FULLY INTEGRATED, NON-DISCRIMINATORY PRIMARY HEALTH SERVICES, ENHANCED BY SPECIALTY INTEGRATION ACTIVITIES, EXPAND ACCESS TO HIGH QUALITY CARE FOR PATIENTS, FAMILIES AND COMMUNITIES WHILE ENHANCING THE EDUCATIONAL EXPERIENCES OF THE PHYSICIAN AND INTERPROFESSIONAL HEALTHCARE WORKFORCE. TWCCH AND ITS PRIMARY AFFILIATED ENTITY, THE WRIGHT CENTER FOR GRADUATE MEDICAL EDUCATION (TWCGME), SHARE A MISSION TO IMPROVE THE HEALTH AND WELFARE OF OUR COMMUNITIES THROUGH RESPONSIVE WHOLE-PERSON HEALTH SERVICES FOR ALL AND THE SUSTAINABLE RENEWAL OF AN INSPIRED AND COMPETENT WORKFORCE THAT IS PRIVILEGED TO SERVE. TWCCH AND TWCGME COLLABORATIVELY SHARE A PASSIONATE PURPOSE TO DEMONSTRATE AN "ACHIEVABLE BY ALL" GRADUATE MEDICAL EDUCATION SAFETY-NET CONSORTIUM (GME-SNC) TEACHING HEALTH CENTER MODEL THAT CO-CREATES TRANSFORMATIONAL HEALTH CARE TEAMS OF LEADERS WHO EMPOWER PEOPLE, FAMILIES, AND COMMUNITIES TO OWN AND OPTIMIZE THEIR HEALTH, HEALTH CARE DELIVERY SYSTEM, AND THEIR INTERPROFESSIONAL HEALTH CARE WORKFORCE DEVELOPMENT. THIS INNOVATIVE MODEL ADDRESSES THE NATIONAL PRIMARY CARE WORKFORCE SHORTAGE, MIS-DISTRIBUTION, AND RELATED ACCESS NEEDS BY PROMOTING COMMUNITY HEALTH CENTERS AS INTEGRATED ACADEMIC PRIMARY CARE WORKFORCE DEVELOPMENT PLATFORMS. THE COMMUNITY AND PATIENT-DRIVEN GOVERNANCE PRINCIPLES OF THE WRIGHT CENTER FOR PATIENT AND COMMUNITY ENGAGEMENT (TWCPCE) AMPLIFIES TWCCH'S FQHC LOOK-ALIKE GOVERNANCE PLATFORM BY ALIGNING ITS COMMUNITY SERVICE PROJECTS WITH THE SPECIFIC NEEDS OF THE COMMUNITIES SERVED BY EACH TWCCH HEALTH CENTER LOCATION. THE BOARD OF DIRECTORS OF TWCPCE IS CO-CHAIRED BY THE PRESIDENT & CEO OF TWCCH AND TWCGME. TWCPCE'S BOARD INCLUDES PATIENTS AND COMMUNITY STAKEHOLDERS, AS WELL AS REPRESENTATIVES FROM TWO STRATEGICALLY IDENTIFIED STAKEHOLDER GROUPS: RESIDENT PHYSICIANS TRAINING IN TWCGME'S PRIMARY CARE RESIDENCY PROGRAMS; AND TWCCH STAFF MEMBERS WHOSE ROLES INVOLVE ADDRESSING AND TRACKING THE NON-MEDICAL NEEDS OF TWCCH'S PATIENTS AND FAMILIES THAT NEGATIVELY IMPACT HEALTH OUTCOMES. TWO OF TWCGME'S PRIMARY CARE RESIDENT PHYSICIANS SERVE AS VOTING MEMBERS OF TWCPCE'S BOARD OF DIRECTORS, BRIDGING THE GAP BETWEEN PHYSICIAN LEARNERS AND PATIENT, FAMILY, AND COMMUNITY NEEDS. THIS VITAL CONNECTION NOT ONLY FOSTERS RESIDENT PHYSICIAN WELLNESS AND RESILIENCE THROUGH MEANINGFUL SERVICE OPPORTUNITIES BUT ALSO DEEPENS THEIR TIES TO THE PATIENTS, FAMILIES, AND COMMUNITIES TWCCH SERVES, ULTIMATELY STRENGTHENING THE PHYSICIAN WORKFORCE PIPELINE AND WELCOMING THEM TO REMAIN IN THE REGION POST-GRADUATION. THE TWCCH STAFF POSITION VOTING MEMBERS OF TWCPCE'S BOARD INCLUDE THE AVP OF INTEGRATED PRIMARY HEALTH SERVICES AND THE ELECTRONIC MEDICAL RECORD AND HEALTH INFORMATICS MANAGER.

Program Service Accomplishments

Program 1

Expenses: $134,264

TWCPCE's patient and community centered and responsive outreach activities and programs amounted to $134,264 in expenses during the covered period. TWCPCE conducted multiple events to aid patients...

TWCPCE's patient and community centered and responsive outreach activities and programs amounted to $134,264 in expenses during the covered period. TWCPCE conducted multiple events to aid patients, families, and the communities served by TWCCH. To support its work, TWCPCE held its second annual Dr. William Waters Golf Tournament on Monday, May 13, 2024, at Glenmaura National Golf Club in Moosic, Pennsylvania. A keystone event for TWCPCE, the charity golf tournament event is named after the late William M. Waters, Ph.D., who served as vice chair of The Wright Center for Community Health's Board of Directors and co-chair of TWCPCE until 2022. The 2024 golf tournament specifically honored the late John P. Moses, Esq., a Wilkes-Barre native, highly reputed attorney, and influential philanthropist who cared deeply about his community. Attorney Moses' support was paramount in establishing The Wright Center for Community Health's (TWCCH's) Wilkes-Barre Teaching Health Center, which opened on January 9, 2023, following the urgent relocation of its operations from First Hospital in Kingston due to the hospital's closure. This location is now the largest Teaching Health Center in TWCCH's 13-location Northeast Pennsylvania network. Renowned for his dedicated and generous service to multiple non-profits in Northeast Pennsylvania, and also on the national stage as CEO of St. Jude Children's Research Hospital in Memphis, Tennessee, Attorney Moses exemplified a remarkable life of integrity, generosity, and boundless dedication to making a difference. The second annual charity golf tournament raised $45,302, and proceeds were dedicated to supporting TWCCH's mission to ensure access to high-quality, whole-person primary health services, regardless of ability to pay, insurance status, or ZIP code. TWCPCE received resources to support its programming from two other significant sources. TWCCH, as the sole corporate member of TWCPCE, provided a $50,000 contribution to enable programming designed to address the non-medical needs negatively impacting the health status of patients, families, and communities served by TWCCH through its 13 primary health service clinical locations. Additionally, TWCCH passed through $59,630 to TWCPCE from its receipt of Shared Savings as a participant in the Keystone Accountable Care Organization (Keystone ACO), a Medicare Shared Savings Program ACO. Having finally recouped TWCGME's decade-long investments in the Keystone Accountable Care Organization as a 10% owner, TWCGME had the opportunity to pass through the majority of shared savings received from Keystone ACO to TWCCH (a Keystone ACO participant). TWCCH uses those resources to enrich the health services delivered to patients, including expanding case management, principal illness navigation, community health worker, and pharmacy services, as examples. TWCCH ensures the effective use of these contributions to TWCPCE through its mandatory approval authority of TWCPCE's strategic and operational plans and annual operating budget, as defined in TWCPCE's Bylaws. TWCPCE raised additional funding through a myriad of other smaller events, including but not limited to NEPA Gives and the Giving Tuesday. NEPA Gives is a 24-hour online giving event where donors may make secure online donations to their favorite local nonprofit organizations, such as TWCPCE. Any registered 501(c)(3) nonprofit organization serving residents in Northeastern Pennsylvania can participate in NEPA Gives. Regional philanthropic agencies came together to host NEPA Gives, including Scranton Area Community Foundation, Carbon County Community Foundation, Community Foundation for the Twin Tiers, Greater Pike Community Foundation, The Community Foundation of Monroe County, The Luzerne Foundation, and the Wayne County Community Foundation. Donations were then enhanced with bonus funds provided by NEPA Gives sponsors, allowing donor dollars to stretch further. During the covered period, TWCPCE raised $3,432.92. Similarly, Giving Tuesday was hosted by AllOne Charities which partners with 40+ non-profit organizations to complement their fundraising efforts. AllOne Charities supports each organization that raises over $1,000 with a match of $1,000. AllOne's Giving Tuesday is held on the global day of giving to galvanize the region in supporting organizations that are improving the health delivery system and making a difference in health issues that affect those close to us. During the reporting period, TWCPCE raised $3,040 on Giving Tuesday. With the funding raised through hosting and participating in charitable fundraising events, the donation from TWCCH, and the pass-through of Keystone ACO Shared Savings from TWCCH, TWCPCE implemented various community and patient needs-responsive programs. To ensure alignment with specific community and patient needs in each of TWCCH's Health Center locations, TWCPCE proposes its annual strategic priorities based on de-identified population health data and local, regional, state, and national community health needs assessments. The annual plan and budget are presented to the TWCCH Board of Directors' Planning and Development Committee for review and evaluation, and subsequently reviewed and approved by the TWCCH Governing Board. With this alignment ensured and the budget approved, TWCPCE Directors and volunteer board members initiate the annual programming plan and community service events.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $227,580

Program Service Revenue $0

Investment Income $0

Other Revenue $-2,753

TOTAL REVENUE $224,827

Expense Breakdown

Grants Paid $0

Salaries & Benefits $0

Fundraising Expenses $231

Program Expenses $134,264

Other Expenses $134,495

TOTAL EXPENSES $134,495

Year-over-Year Comparison

	2023	2022	Change
Revenue	$224,827	$43,127	+4.2%
Expenses	$134,495	$94,405	+0.4%
Net Income	$90,332	$-51,278	-2.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

N/A

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$965,233

Total Directors