ST JOSEPH HEALTH NORTHERN CALIFORNIA LLC

AT PROVIDENCE, WE USE OUR VOICE TO ADVOCATE FOR VULNERABLE POPULATIONS AND NEEDED REFORMS IN HEALTH CARE. WE ARE ALSO PURSUING INNOVATIVE WAYS TO TRANSFORM HEALTH CARE BY KEEPING PEOPLE HEALTHY, AND MAKING OUR SERVICES MORE CONVENIENT, ACCESSIBLE AND AFFORDABLE FOR ALL. IN AN INCREASINGLY UNCERTAIN WORLD, WE ARE COMMITTED TO HIGH-QUALITY, COMPASSIONATE CARE FOR EVERYONE - REGARDLESS OF COVERAGE OR ABILITY TO PAY. WE HELP PEOPLE AND COMMUNITIES BENEFIT FROM THE BEST HEALTH CARE MODEL FOR THE FUTURE - TODAY. TOGETHER, OUR 117,000 CAREGIVERS (ALL EMPLOYEES) SERVE IN 51 HOSPITALS, 1,000 CLINICS AND A COMPREHENSIVE RANGE OF HEALTH AND SOCIAL SERVICES ACROSS ALASKA, CALIFORNIA, MONTANA, NEW MEXICO, OREGON, TEXAS AND WASHINGTON. THE PROVIDENCE FAMILY INCLUDES: -PROVIDENCE ACROSS SEVEN WESTERN STATES -COVENANT HEALTH IN WEST TEXAS -PROVIDENCE FACEY MEDICAL FOUNDATION IN LOS ANGELES, CA -KADLEC IN SOUTHEAST WASHINGTON -PACIFIC MEDICAL CENTERS IN SEATTLE, WA -SWEDISH HEALTH SERVICES IN SEATTLE, WA AS A COMPREHENSIVE HEALTH CARE ORGANIZATION, WE ARE SERVING MORE PEOPLE, ADVANCING BEST PRACTICES AND CONTINUING OUR MORE THAN 100-YEAR TRADITION OF SERVING THE POOR AND VULNERABLE. DELIVERING SERVICES ACROSS SEVEN STATES, PROVIDENCE IS COMMITTED TO TOUCHING MILLIONS OF MORE LIVES AND ENHANCING THE HEALTH OF THE AMERICAN WEST TO TRANSFORM CARE FOR THE NEXT GENERATION AND BEYOND. THROUGH COMMUNITY BENEFIT PROGRAMS AND OTHER HIGH-IMPACT INVESTMENTS, WE WORK TO ENSURE BASIC HEALTH NEEDS ARE MET AND SERVE TO REMOVE BARRIERS TO CARE, BUILD COMMUNITY RESILIENCE AND INNOVATE FOR THE FUTURE. MINISTRIES AND AFFILIATES SUPPORT ORGANIZATIONS, PROGRAMS AND INITIATIVES THAT IMPROVE HEALTH AND WELL-BEING AND INCREASE EQUITABLE ACCESS TO QUALITY CARE AT THE COMMUNITY LEVEL AND AT SCALE ACROSS SEVEN STATES. WE ARE PROUD OF OUR HISTORY AND CONTINUED COMMITMENT TO HELPING BUILD A MORE EQUITABLE, SUSTAINABLE FUTURE. OUR STEADFAST COMMITMENT TO RESPONDING TO COMMUNITY NEED IS ONE OF THE MANY WAYS MINISTRIES, AFFILIATES AND CAREGIVERS LIVE OUT OUR SHARED MISSION AND CONTINUE TO SERVE AS A VITAL SAFETY NET FOR THOSE WHO ARE VULNERABLE. FOR MORE INFORMATION GO TO: HTTPS://WWW.PROVIDENCE.ORG/ABOUT/ANNUAL-REPORT ENVIRONMENTAL, SOCIAL, AND GOVERNANCE STANDARDS PROVIDENCE CONTINUES TO EXECUTE ON OUR INTEGRATED STRATEGIC AND FINANCIAL PLAN, WHICH CLEARLY EXPRESSES OUR COMMITMENT AND ACCELERATION OF THE IMPORTANT WORK TO ADDRESS SOCIAL, RACIAL, AND ECONOMIC DISPARITIES AND REDUCE OUR CARBON FOOTPRINT IN THE COMMUNITIES WE SERVE. PROVIDENCE ADVANCES PROGRESS ON OUR CARBON NEGATIVE GOAL AND IN 2023 WE ESTIMATED THAT WE DECREASED EMISSIONS BY OVER 12 PERCENT COMPARED TO OUR 2019 BASELINE. IN ADDITION, OUR EFFORTS LED TO THE INTRODUCTION OF THE GREEN HOSPITALS ACT, LEGISLATION MODELED AFTER PROVIDENCE THAT WOULD PROVIDE CRITICAL FEDERAL FUNDING TO WEATHERIZE AND MODERNIZE HEALTH CARE FACILITIES. PROVIDENCE COMPLETED A COMPREHENSIVE CLIMATE RESILIENCE PLAN IN ALIGNMENT WITH OUR COMMITMENT TO THE US DEPARTMENT OF HEALTH AND HUMAN SERVICES CLIMATE PLEDGE. WE CONTINUE TO REDUCE GREENHOUSE GAS EMISSIONS WITH A FOCUS ON LED LIGHTING UPGRADES, WATER CONSERVATION, MORE EFFICIENT DELIVERY OF NITROUS OXIDE GAS DURING ANESTHESIA, AND ADVANCING OUR WASTE OPTIMIZATION WORK ACROSS ALL HOSPITALS AND CLINICS. ST. JOSEPH HEALTH NORTHERN CALIFORNIA, LLC ON MARCH 31, 2018, ST. JOSEPH HOSPITAL OF EUREKA, REDWOOD MEMORIAL HOSPITAL, SANTA ROSA MEMORIAL HOSPITAL, AND QUEEN OF THE VALLEY MEDICAL CENTER, COLLECTIVELY THE "HOSPITALS", TRANSFERRED ALL OF THEIR NET ASSETS TO ST. JOSEPH HEALTH NORTHERN CALIFORNIA, LLC, A RELATED 501(C) (3) ORGANIZATION. ST. JOSEPH HEALTH NORTHERN CALIFORNIA, LLC WAS CREATED TO CONSOLIDATE AND SIMPLIFY THE CURRENT STRUCTURE BY MOVING THE OPERATIONS OF THE HOSPITALS INTO A SINGLE LEGAL ENTITY. THE OPERATION OF THE HOSPITALS REMAIN THE SAME. 2023 PROGRAM SERVICE ACCOMPLISHMENTS PROVIDENCE ST. JOSEPH HEALTH NORTHERN CALIFORNIA IS COMPRISED OF FOUR MAIN HOSPITAL FACILITIES: SANTA ROSA MEMORIAL HOSPITAL, QUEEN OF THE VALLEY MEDICAL CENTER, REDWOOD MEMORIAL HOSPITAL AND ST. JOSEPH HOSPITAL EUREKA. EACH HOSPITAL FACILITY HAS ITS OWN SERVICE AREA, CONDUCTS ITS OWN CHNA, PREPARES ITS OWN IMPLEMENTATION STRATEGY AND SUBMITS ITS OWN ANNUAL REPORTS. THE THREE PROGRAM ACCOMPLISHMENTS FOR ST. JOSEPH NORCAL ARE HIGHLIGHTED BELOW: CARE NETWORK, PASO A PASO AND MOBILE HEALTH CLINIC. CARE NETWORK: CARE (CARE MANAGEMENT, ADVOCACY, RESOURCES AND EDUCATION) NETWORK IS A NATIONALLY RECOGNIZED, MISSION-DRIVEN, INTENSIVE, COMMUNITY-BASED MEDICAL AND PSYCHOSOCIAL CARE MANAGEMENT PROGRAM UTILIZING AN INTERDISCIPLINARY, RN, SOCIAL WORK, COMMUNITY HEALTH BEHAVIORAL AND SPIRITUAL APPROACH. SERVICES ARE PROVIDED TO PERSONS WITH COMPLEX HEALTH, BEHAVIORAL AND SOCIAL CHALLENGES. CLIENTS ARE SERVED IN THE COMMUNITY THEY RESIDE, INCLUDING ENCAMPMENTS, SHELTERS, HOME OR AS NEEDED IN A HEALTH PROVIDER OFFICE OR OTHER COMMUNITY SERVICE LOCATION. THE PROGRAM IS AIMED AT CARE COORDINATION AND IMPROVING DISEASE MANAGEMENT AND QUALITY OF LIFE WHILE REDUCING OVERALL GOVERNMENT BURDEN OF HEALTHCARE COST. IN SONOMA COUNTY, CARE NETWORK EXPANDED TO ADD AN ADDITIONAL COMMUNITY HEALTH WORKER TO THE HIGH-UTILIZER TEAM AND ONE ADDITIONAL SUBSTANCE USE NAVIGATOR, WORKING WITH CLIENTS WITH BEHAVIORAL HEALTH CHALLENGES, CO-OCCURRING SUBSTANCE USE DISORDERS, AS WELL AS COMPLEX MEDICAL CONDITIONS THAT REQUIRE CARE COORDINATION, CASE MANAGEMENT AND CONNECTION TO MENTAL HEALTH SERVICES. ADDITIONALLY, CARE NETWORK HAS ESTABLISHED A NARCAN DISTRIBUTION PROGRAM WITH THE LOCAL PROVIDENCE EMERGENCY DEPARTMENTS. CARE NETWORK REGION-WIDE HAS BEEN ACCEPTED AS ENHANCED CARE MANAGEMENT PROVIDERS THROUGH PARTNERSHIP HEALTH PLAN OF CALIFORNIA. CARE NETWORK PROGRAMS WERE SELECTED TO CONDUCT OUTREACH, ENROLLMENT AND ENHANCED SERVICES FOR POPULATIONS OF FOCUS INCLUDING THOSE EXPERIENCING HOMELESSNESS, HIGH UTILIZERS OF EMERGENCY DEPARTMENTS, AND ADULTS WITH SERIOUS MENTAL ILLNESS OR SUBSTANCE USE DISORDER. IN 2023, CARE NETWORK ENROLLED 255 INDIVIDUALS IN ECM SERVICES AND HELPED THEM ACCESS NEEDED HOUSING, FOOD, SKILLED NURSING, SUD AND MENTAL HEALTH SERVICES AND CRITICAL MEDICAL CARE. ACROSS ALL SERVICE AREAS, CARE NETWORK SERVED PATIENTS THROUGH 88,074 ENCOUNTERS. CY23 NET BENEFIT = $7,410,814. PASO A PASO: ST. JOSEPH HEALTH NORTHERN CALIFORNIA OFFERS A CONTINUUM OF COMMUNITY HEALTH IMPROVEMENT SERVICES TO ITS COMMUNITIES IN ORDER TO MEET IDENTIFIED NEEDS. THIS INCLUDES A PROGRAM CALLED PASO A PASO (STEP BY STEP) WHICH IS INTENDED TO PROVIDE PERINATAL AND PARENTING EDUCATION AND SUPPORT SERVICES AND COMMUNITY-BASED CASE MANAGEMENT SERVICES TO SPANISH SPEAKING PEOPLE, PRIMARILY LATINA BIRTHING PEOPLE AND THEIR FAMILY, IN THE HOSPITAL SERVICE AREA. THE PASO A PASO PROGRAM ALSO PROVIDES PRIMARY PREVENTION INTERVENTIONS INCLUDING HEALTH AND WELLBEING PROMOTION, CULTURAL CELEBRATIONS, NATIVE FOOD GARDENS, SUPPORT GROUPS, INCLUSIVE ACTIVITIES FOR FAMILIES WITH CHILDREN WITH SPECIAL NEEDS AND MORE. IN 2023, THE PASO A PASO PROGRAM HAD 18,283 ENCOUNTERS. INCLUDED IN THESE ENCOUNTER NUMBERS ARE ALSO LATINO OUTREACH FOR HEALTH INSURANCE ENROLLMENT, HEALTHCARE NAVIGATION AND SOCIAL SERVICES CONNECTIONS AND SUPPORT. THE PASO A PASO PROGRAM IS STAFFED WITH COMMUNITY HEALTH WORKERS THAT ARE BI-LINGUAL AND BI-CULTURAL AS WELL AS ONE MASTERS PREPARED SOCIAL WORKER THAT IS ALSO CULTURALLY MATCHED. CY23 NET BENEFIT = $733,508. MOBILE HEALTH CLINIC: OUR MOBILE HEALTH CLINIC SERVES PATIENTS IN THEIR COMMUNITIES AT NO COST. THE PROGRAM SEEKS TO PROVIDE CARE TO THOSE WHO FALL THROUGH THE TRADITIONAL PRIMARY CARE SAFETY NET, AND FOR REASONS RELATED TO TRANSPORTATION, POVERTY, OR OTHER FACTORS, FACE INSURMOUNTABLE BARRIERS TO ACCESSING CARE AT COMMUNITY HEALTH CENTERS OR OTHER MEDICAL HOMES. THE CLINIC OFFERS HEALTH SCREENINGS, TREATMENT OF MINOR MEDICAL PROBLEMS, HEALTH AND NUTRITIONAL EDUCATION, AND INFORMATION AND REFERRALS. IN 2023, IN OUR SERVICE AREA, THE CLINIC SERVED 1,678 PATIENTS OVER 3,767 ENCOUNTERS AT SEVERAL LOCATIONS, INCLUDING THE CITIES OF SONOMA/BOYES HOT SPRINGS, SANTA ROSA, CLOVERDALE, WINDSOR, ROHNERT PARK, PETALUMA, BODEGA BAY, AND SEBASTOPOL. THE MOBILE HEALTH TEAM ALSO SERVED SEVERAL LOCAL HOMELESS SHELTERS, ENCAMPMENTS AND RURAL COMMUNITIES, PROVIDING DIRECT PATIENT CARE. CY23 NET BENEFIT = $891,767. FOR MORE INFORMATION GO TO: HTTPS://WWW.PROVIDENCE.ORG/ABOUT/ANNUAL-REPORT/REPORTS/NORTHERN-CALIFORN IA