THE CRISIS HOTLINE INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1986

Legal Domicile

Principal Officer

TAMMY E DAVIS

Phone

2087880735

Tax Period

2023-01-01 to 2023-12-31

THE CRISIS HOTLINE INC, founded in 1986, is a small nonprofit in the Mental Health sector that reported $163K in total revenue in fiscal year 2023. Revenue fell 37% from the prior year — a significant decline worth monitoring. Expenses of $213K exceeded revenue, resulting in a 31% operating deficit.

Mission

CRISIS INTERVENTION AND REFERRAL SERVICE PROVIDED 24 HOURS A DAY, 7 DAYS A WEEK.

Program Service Accomplishments

Program 1

Expenses: $58,714 Revenue: $0

THE NEIGHBORS HELPING NEIGHBORS PROGRAM ASSISTED WITH OUTREACH AND EMOTIONAL SUPPORT FOR HISPANIC PERSONS DISPLACED BY HOUSING ISSUES AND CONTINUES TO SUPPORT BUILDING CULTURAL BRIDGES.

Program 2

Expenses: $58,222 Revenue: $0

PROVIDE 24 HOUR HOTLINE SERVICES.

Program 3

Expenses: $100 Revenue: $0

PROVIDE EDUCATION AND OUTREACH PROGRAM SUPPORT FOR MENTAL HEALTH AND SUICIDE PREVENTION AWARENESS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $162,427

Program Service Revenue $0

Investment Income $74

Other Revenue $0

TOTAL REVENUE $162,501

Expense Breakdown

Grants Paid $0

Salaries & Benefits $106,076

Fundraising Expenses $24,552

Program Expenses $117,036

Other Expenses $106,846

TOTAL EXPENSES $212,922

Year-over-Year Comparison

	2023	2022	Change
Revenue	$162,501	$258,719	-0.4%
Expenses	$212,922	$255,747	-0.2%
Net Income	$-50,421	$2,972	-18.0%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$62,000

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
JILL NORTON	PRESIDENT	1.00	Officer Director	$0	$0	$0
STEVE JOHNSTON	VICE PRESIDNET	1.00	Officer Director	$0	$0	$0
KARLA WICKS	TREASURER	1.00	Officer Director	$0	$0	$0
BERENICE CROWDER	DIRECTOR	1.00	Director	$0	$0	$0
TAMMY E DAVIS	EXECUTIVE DIRECTOR	40.00	Officer	$62,000	$0	$62,000

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$162,501	$212,922	$184,320	$-50,421
2022	$258,719	$255,747	$239,128	$2,972
2021	$283,716	$178,233	$234,323	$105,483
2020	$201,380	$140,094	$133,751	$61,286