VAIL CLINIC INC % VHH ACCOUNTING DEPARTMENT

KEY METRICS OF VAIL HEALTH HOSPITAL FOR FISCAL YEAR ENDED 10/31/2024 INCLUDE: INPATIENT ADMISSIONS EXCLUDING NEWBORNS: 1,562 PATIENT DAYS: 4,565 TOTAL SURGERIES: 4,403 BEING A NONPROFIT, SOLE COMMUNITY PROVIDER WITH A LOCALLY BASED VOLUNTEER BOARD OF DIRECTORS, VAIL HEALTH CAN KEEP ITS DOLLARS LOCAL AND REINVEST BACK INTO THE COMMUNITIES IT SERVES, HELPING TO DELIVER ON ITS MISSION OF ELEVATING HEALTH ACROSS OUR MOUNTAIN COMMUNITIES WITH A FOCUS ON ITS STRATEGIC PILLARS OF AFFORDABILITY, ACCESSIBILITY, SUSTAINABILITY AND POPULATION HEALTH. VAIL HEALTH IS A COMPREHENSIVE COMMUNITY HEALTH CARE SYSTEM WITH CARE STARTING FROM CHILDBIRTH AND INCLUDES VAIL HEALTH HOSPITAL, COLORADO MOUNTAIN MEDICAL, SHAW CANCER CENTER, HOWARD HEAD SPORTS MEDICINE, VAIL HEALTH BEHAVIORAL HEALTH, AND VAIL HEALTH FOUNDATION. ACROSS ITS CONTINUUM OF CARE, VAIL HEALTH FOCUSES ON QUALITY, SAFETY, PATIENT EXPERIENCE, EXECUTING ITS STRATEGIC PLAN, AND FULFILLING ITS NON-PROFIT MISSION OF 'ELEVATING HEALTH ACROSS OUR MOUNTAIN COMMUNITIES.' VAIL HEALTH MAINTAINED ITS LEAP FROG "A" GRADE IN QUALITY AND SAFETY AND HAS A CMS RATING OF 5 STARS (1 OF 429 U.S. HOSPITALS WITH A 5-STAR RATING). VAIL HEALTH WAS A NOMINEE FOR THE VAIL VALLEY PARTNERSHIP (LOCAL CHAMBER OF COMMERCE) 2024 SUCCESS AWARDS FOR NONPROFIT OF THE YEAR, BEST PLACE TO WORK, AND COMMUNITY IMPACT AWARD ORGANIZATION. VAIL HEALTH WAS RECOGNIZED BY PRESS GANEY WITH TWO GUARDIAN OF EXCELLENCE AWARDS IN 2024, INCLUDING ONE FOR THE INPATIENT DEPARTMENTS (FAMILY BIRTH CENTER, INTENSIVE CARE UNIT, PATIENT CARE UNIT) AND ONE FOR THE EMERGENCY DEPARTMENT. IT MARKED THE FIFTH CONSECUTIVE YEAR THE EMERGENCY DEPARTMENT HAS EARNED THE AWARD. IN 2024, VAIL HEALTH ACHIEVED A NET PROMOTER SCORE OF 81, A JUMP FROM 79 IN 2023, AND AN EMPLOYEE ENGAGEMENT INDEX OF 89, AN INCREASE FROM 87 THE PREVIOUS YEAR AND 82 TWO YEARS PRIOR. VAIL HEALTH CONTINUED TO EXPAND ACCESS TO BEHAVIORAL HEALTH CARE SERVICES IN FY24, INCREASING STAFFING BY 12% WITH 29 FULL-TIME LICENSED PROVIDERS THAT ALL ACCEPT COMMERCIAL INSURANCE AND GOVERNMENTAL PROGRAMS. IN FY24, VAIL HEALTH BEHAVIORAL HEALTH (VHBH) PROVIDED APPROXIMATELY 26,000 UNIQUE BEHAVIORAL HEALTH SESSIONS, INCLUDING 8,700 PSYCHIATRY SESSIONS, MORE THAN 14,000 THERAPY SESSIONS, AND 3,300 INTEGRATED BEHAVIORAL HEALTH SESSIONS IN TWO LOCATIONS: EDWARDS AND FRISCO. IN 2024, VHBH ADDED NATUROPATHIC MEDICINE WITH A FULL-TIME PROVIDER OFFERING 32 CLINICAL HOURS PER WEEK; EXPANDED THE TRANSCRANIAL MAGNETIC STIMULATION PROGRAM, SERVING MORE THAN 20 PATIENTS WHO HAVE COMPLETED THE 36-TREATMENT COURSE FOR 7-8 WEEKS WITH 90% OF PATIENTS HAVING CLINICALLY SIGNIFICANT BENEFITS AND 70% ENTERING FULL REMISSION; AND INCREASED SPANISH-SPEAKING THERAPISTS TO 5 PROVIDERS, SERVING AS YOUNG AS 3 UP TO 103 YEARS OLD. ADDITIONALLY, VAIL HEALTH COMPLETED CONSTRUCTION ON THE PRECOURT HEALING CENTER, A 28-ROOM INPATIENT BEHAVIORAL HEALTH FACILITY CENTRALLY LOCATED IN EDWARDS, COLORADO, THAT WILL SERVE ADOLESCENTS (12-18) AND ADULTS (18+) IN BOTH ENGLISH AND SPANISH. WHEN THE FACILITY OPENS IN MAY 2025, IT WILL BE THE ONLY PSYCHIATRIC HOSPITAL BETWEEN THE FRONT RANGE AND SALT LAKE CITY, UTAH. BY ADDING MORE ACUTE CARE SERVICES, VAIL HEALTH WILL OFFER THE FULL CONTINUUM OF BEHAVIORAL HEALTH CARE FROM PREVENTION AND EARLY INTERVENTION, TO OUTPATIENT, CRISIS, COMMUNITY STABILIZATION, AND INPATIENT THUS TRULY TRANSFORMING THE BEHAVIORAL HEALTH LANDSCAPE IN OUR MOUNTAIN COMMUNITY. INTEGRATED BEHAVIORAL HEALTH (IBH) CONTINUES TO BE EMBEDDED WITHIN THE PRIMARY CARE SETTING AT ALL COLORADO MOUNTAIN MEDICAL (CMM) LOCATIONS, PROVIDING IMMEDIATE CLINICAL RESPONSE TO PATIENTS IN CRISIS OR WITH URGENT NEEDS. IBH COMPLETED MORE THAN 3,300 PATIENT VISITS IN FY24. THESE PATIENT VISITS RANGE FROM 15-MINUTE SCREENING AND PSYCHOEDUCATION TO UPWARDS OF FOUR HOURS OF STABILIZATION. THE PRIMARY REFERRALS FOR THESE SERVICES COME FROM URGENT CARE, PRIMARY CARE, PEDIATRICS, AND OBGYN TEAMS; HOWEVER, OTHER SPECIALTY SERVICES ALSO REQUEST SAME DAY CARE VIA WARM HANDOFFS WITH THE IBH TEAM. IBH ALSO PROVIDES SUPERVISION TO INCLUDE A PSYCHIATRIC RESIDENCY ROTATION AND PARTICIPATES IN THE COPIC CONSORTIUM AS FACULTY FOR UP TO 62 HOURS OF SUPERVISION PER YEAR. VAIL HEALTH COMPLETED CONSTRUCTION ON THE LARGEST PRIVATE, DEED-RESTRICTED AND FREE MARKET EMPLOYEE HOUSING JOINT VENTURE PROJECT IN EAGLE COUNTY, ADDING 87 UNITS OF WORKFORCE HOUSING INTO THE MARKET. THE FOX HOLLOW PROJECT ALMOST DOUBLED VAIL HEALTH'S EMPLOYEE HOUSING FROM 93 UNITS TO 180, AND THE TOTAL EMPLOYEE BED COUNT INCREASED BY 137% FROM 160 BEDS TO 380. VAIL HEALTH GAVE MORE THAN $27.7 MILLION BACK TO THE LOCAL COMMUNITY IN FISCAL 2024 THROUGH FINANCIAL ASSISTANCE, COMMUNITY HEALTH IMPROVEMENT SERVICES AND HELPING REDUCE SOCIAL DETERMINANTS OF HEALTH, WHOLE PERSON HEALTH CARE, CLINICAL EDUCATION, MEDICAL RESEARCH, SUBSIDIZED HEALTH SERVICES, AND CASH AND IN-KIND CONTRIBUTIONS.