MARILLAC CLINIC INC

MARILLAC HEALTH PROVIDES PRIMARY AND PREVENTIVE HEALTH CARE SERVICES FOR ALL MESA, MONTROSE AND SURROUNDING COUNTY'S LOW-MIDDLE INCOME, UNINSURED AND UNDERINSURED POPULATION, BIRTH TO END OF LIFE. MARILLAC OPENED ITS DOORS ON MAY 2, 1988 AND HAS GROWN SUBSTANTIALLY IN SIZE AND SCOPE WHILE CONSTANTLY SEARCHING FOR AND ADOPTING PROMISING AND INNOVATIVE APPROACHES TO HEALTH CARE. THE HEALTH CARE NEEDS OF THE MEDICALLY UNDERSERVED POPULATION ARE MORE COMPLEX, CHRONIC, AND POPULATION-BASED THAN THE LARGER POPULATION. OUR HEALTH SERVICES ARE DESIGNED TO ADDRESS THESE NEEDS THROUGH A MULTI-DISCIPLINARY TEAM MEMBER APPROACH. OUR TEAMS PROVIDE SEAMLESS, PATIENT-CENTERED CARE, WITH THE PATIENT'S GOALS, CULTURAL BELIEFS AND CHOICES GUIDING HIS OR HER CARE. MARILLAC PATIENTS ARE EMPANELLED TO INDIVIDUAL PROVIDERS TO ASSURE BOTH CONTINUITY OF CARE AND WARM, TRUSTING RELATIONSHIPS. A WELCOMING TEAM OF ELIGIBILITY SPECIALISTS ENROLL PATIENTS IN MARILLAC AND DETERMINES THEIR ELIGIBILITY FOR OUR SLIDING FEE SCALE (SFS), WHICH IS UPDATED ANNUALLY TO ALIGN WITH FEDERAL POVERTY GUIDELINES. THE SFS TAKES INTO ACCOUNT THE PATIENT'S INCOME AND HOUSEHOLD SIZE. DISCOUNTED SERVICES ARE AN IMPORTANT PART OF OUR MISSION AND VISION FOR HEALTH CARE THAT IS AFFORDABLE AND ACCESSIBLE TO ALL.PRIMARY MEDICAL CARE INCLUDES SCREENINGS AND OTHER PREVENTIVE SERVICES SUCH AS CANCER SCREENINGS, WELL-CHILD VISITS, ACUTE CARE, CHILD AND ADULT IMMUNIZATIONS, AND CHRONIC DISEASE MANAGEMENT WHICH IS PROVIDED DIRECTLY BY MARILLAC PHYSICIANS AND NURSE PRACTITIONERS/PHYSICIAN ASSISTANTS. THIS SCOPE OF CARE ALSO INCLUDES WOMEN'S HEALTH SERVICES SUCH AS PRENATAL CARE, LABOR AND DELIVERY AND POST-PARTUM. LABORATORY AND IMAGING SERVICES ARE PROVIDED ON SITE AND BY REFERRAL PARTNERS. MARILLAC ALSO PROVDES ACCESS TO AFFORDABLE PHARMACEUTICALS FOR QUALIFYING PATIENTS.BEHAVIORAL CARE IS INTEGRATED WITH MEDICAL CARE. AS NEEDED, THE PATIENT'S MEDICAL APPOINTMENT IS ENHANCED WITH A SHORT VISIT (CALLED A "BRIEF INTERVENTION") FROM A BEHAVIORAL HEALTH PROVIDER FOR ASSISTANCE WITH PROBLEM-SOLVING, CRISIS COUNSELING, SELF-CARE TIPS & COMMUNITY RESOURCES. THIS INTEGRATED CARE APPROACH REMOVES STIGMA AND/OR BARRIERS TO SEEKING HELP, AND IS VERY EFFECTIVE IN HELPING LOW INCOME, VULNERABLE PATIENTS TO BE SUCCESSFUL IN REDUCING STRESS, DEPRESSION AND ANXIETY WHILE TEACHING THEM TO MANAGE THEIR CHRONIC DISEASES AND IMPROVE THEIR HEALTH. CASE MANAGERS AND HEALTH COACHES FURTHER ENHANCE OUR PATIENT CARE THROUGH INDIVIDUALIZED PLANNING AND RESOURCES.DENTAL CARE HELPS THOUSANDS OF PATIENTS TO IMPROVE THEIR QUALITY OF LIFE BY ALLEVIATING PAIN, BUILDING LIFE-LONG HABITS OF GOOD ORAL HEALTH AND PROVIDING THOROUGH DIAGNOSTICS, TREATMENT AND FOLLOW-UP CARE FOR A WIDE RANGE OF DENTAL CONDITIONS. OUR DENTAL TEAMS PROVIDE EXAMINATIONS, X-RAYS, PREVENTIVE CLEANINGS, FILLINGS, CROWNS, BRIDGES, EXTRACTIONS, ROOT CANALS & DENTURES. A FULL TIME PEDIATRIC DENTIST CARES FOR OUR YOUNGEST PATIENTS. WE WORK ON BUILDING TRUST, WHICH LEADS TO COMPREHENSIVE, LONG TERM CARE DESIGNED TO IMPROVE DENTAL HEALTH.REFERRAL SPECIALISTS THROUGHOUT THE COMMUNITY ACCEPT MARILLAC PATIENTS; MOST HONOR OUR SLIDING FEE SCALE.ACCESSIBILITY TO MARILLAC HEALTH IS INCREASED BY OUR PRESENCE IN SIX DIFFERENT CLINIC LOCATIONS WHERE LOW INCOME AND VULNERABLE POPULATIONS RESIDE AND/OR RECEIVE SERVICES.1. MARILLAC/MAIN: 2333 N 6TH STREET IN THE CENTER OF THE CITY2. MARILLAC/COUNTY: 520 29 1/2 ROAD, CO-LOCATED WITH MESA COUNTY PUBLIC HEALTH3. MARILLAC/PRIMARY CARE PARTNERS: 3150 N 12TH STREET, CO-LOCATED WITHIN WESTERN COLORADO PEDIATRIC ASSOCIATES4. MARILLAC/GRAND VALLEY CATHOLIC OUTREACH: 302 PITKIN AVENUE, CO-LOCATED IN A DAY CENTER FOR PERSONS WHO ARE HOMELESS5. WARRIOR WELLNESS CENTER: 550 WARRIOR WAY STE WC, A SCHOOL BASED HEALTH CENTER CO-LOCATED WITHIN CENTRAL HIGH SCHOOL6. TIGER WELLNESS CENTER: 1400 N 5TH ST, SUITES A116-A123, A SCHOOL BASED HEALTH CENTER CO-LOCATED WITHIN GRAND JUNCTION HIGH SCHOOL7. MARILLAC/MONTROSE, 87 MERCHANT DRIVE, MONTROSE, COIN ADDITION TO THESE ESTABLISHED CLINIC SITES, MARILLAC CONDUCTS OUTREACH CLINICS AND EVENTS THROUGHOUT THE YEAR IN COORDINATION WITH MESA COUNTY VALLEY SCHOOL DISTRICT #51, AND EVENING CLINICS AT LOCAL ORCHARDS, COMMERCIAL PRODUCE GARDENS & VINEYARDS IN ORDER TO SERVE MIGRANT WORKERS AND THEIR FAMILIES. AT MARILLAC, WE EMBRACE THE OPPORTUNITY TO PROVIDE CULTURALLY FRIENDLY CARE TO OUR PATIENTS. WE ARE COMMITTED TO BI-LINGUAL STAFFING, CULTURAL COMPETENCE TRAINING, BI-LINGUAL SIGNAGE AND WRITTEN MATERIALS, AND INTERPRETATION/TRANSLATION IN SPANISH AND OTHER LANGUAGES. BY CONTINUALLY ASSESSING COMMUNITY NEED AND WORKING CLOSELY WITH HEALTH, HUMAN SERVICE, EDUCATIONAL AND GOVERNMENT PARTNERS, MARILLAC SEEKS TO GENUINELY UNDERSTAND AND ADDRESS THE DYNAMIC, CHANGING HEALTH CARE NEEDS WITHIN MESA AND THE SURROUNDING COUNTIES.AS A FEDERALLY QUALIFIED HEALTH CENTER (FQHC), MARILLAC HAS A COMPREHENSIVE QUALITY MANAGEMENT PLAN DESIGNED TO CREATE A CULTURE OF CONTINUOUS QUALITY IMPROVEMENT. ACROSS THE ORGANIZATION, THE PLAN ADDRESSES QUALITY IMPROVEMENT AND QUALITY ASSURANCE, PATIENT SAFETY, RISK MANAGEMENT, POLICIES AND PROCEDURES, PATIENT SATISFACTION AND PATIENT PRIVACY. EACH YEAR, 20-30 QUALITY METRICS ARE TRACKED IN ORDER TO DRIVE CLINICAL IMPROVEMENT AND FINANCIAL SUSTAINABILITY. ELECTRONIC MEDICAL AND DENTAL RECORDS, ALONG WITH DATA ANALYTICS TOOLS, PROVIDE DATA-RICH REPORTING THAT OUR LEADERS, PROVIDERS AND TEAMS UTILIZE FOR QUALITY IMPROVEMENT. RISK-STRATIFICATION ALLOWS US TO IDENTIFY AND CONCENTRATE CERTAIN SERVICES ON OUR PATIENTS WITH THE MOST SERIOUS/COMPLEX HEALTH NEEDS. ROBUST DEPRESSION SCREENING AND OTHER MENTAL HEALTH/SUBSTANCE ABUSE QUESTIONNAIRES IMPROVE OUR ABILITY TO IDENTIFY INDIVIDUALS WITH HIDDEN RISKS/PROBLEMS SO THAT WE CAN ADDRESS THROUGH TREATMENT.PATIENT SATISFACTION IS AN IMPORTANT MEASURE OF MARILLAC'S SUCCESS. IN 2017 MARILLACHEALTH GAINED INITIAL RECOGNITION AS A PATIENT CENTERED MEDICAL HOME (PCMH) BY THE NATIONAL COUNCIL ON QUALITY ASSURANCE.