SERV CONNECT INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2019

Legal Domicile

Principal Officer

BOB ROSVOLD

Phone

6094600100

Tax Period

2023-01-01 to 2023-12-31

SERV CONNECT INC, founded in 2019, is a community nonprofit in the Human Services sector that reported $6.7M in total revenue in fiscal year 2023. Expenses of $6.0M left a modest 10% surplus.

Mission

TO EMPOWER CHILDREN TO EMBRACE THEIR FULL POTENTIAL BY FOSTERING A SAFE, NURTURING, AND THERAPEUTICALLY SUPPORTIVE ENVIRONMENT FOR THOSE RECOVERING FROM AND COPING WITH SERIOUS EMOTIONAL, BEHAVIORAL, INTELLECTUAL, AND DEVELOPMENTAL DISABILITIES.

Program Service Accomplishments

Program 1

Expenses: $5,755,928 Revenue: $6,658,146

SERV CONNECT, INC.'S MISSION IS TO EMPOWER CHILDREN TO EMBRACE THEIR FULL POTENTIAL BY FOSTERING A SAFE, NURTURING, AND THERAPEUTICALLY SUPPORTIVE ENVIRONMENT FOR THOSE RECOVERING FROM AND COPING...

SERV CONNECT, INC.'S MISSION IS TO EMPOWER CHILDREN TO EMBRACE THEIR FULL POTENTIAL BY FOSTERING A SAFE, NURTURING, AND THERAPEUTICALLY SUPPORTIVE ENVIRONMENT FOR THOSE RECOVERING FROM AND COPING WITH SERIOUS EMOTIONAL, BEHAVIORAL, INTELLECTUAL, AND DEVELOPMENTAL DISABILITIES. SERV CONNECT OPERATES 3 COMMUNITY GROUP HOMES AND 2 CRISIS STABILIZATION AND ASSESSMENT HOMES, ALL WITH A CAPACITY OF 5 YOUTH. AS OF YEAR END 2023 SERV CONNECT SUPPORTS 25 YOUTH. THROUGH ITS 5 YEAR HISTORY, IN MAINTAINING COMMITMENT TO THE MISSION, SERV CONNECT'S THREE GROUP HOME LEVEL 1 IDD HOMES HAVE SUPPORTED AND SUCCESSFULLY TRANSITIONED 14 YOUTH FROM ITS' PROGRAM; 5 RETURNED AND WERE REUNITED WITH THEIR NATURAL FAMILIES, 7 TRANSITIONED INTO ADULT PROGRAMS, AND 2 TRANSITIONED TO AN ALTERNATE PROGRAM. ALL MET THE GOALS OF THE PROGRAM IDENTIFIED INDIVIDUALLY. THE TWO CRISIS STABILIZATION AND ASSESSMENT PROGRAMS (CSAP) HAVE ACHIEVED 18 SUCCESSFUL TRANSITIONS; 5 FAMILY REUNIFICATIONS, 8 TRANSITIONS TO ADULT PROGRAMS, AND 4 TRANSITIONS TO LOWER CARE LEVEL IN THE CHILDREN'S SYSTEM OF CARE (CSOC). SERV CONNECT RECEIVED A 3 YEAR ACCREDITATION FROM CARF IN 2021. AND IN 2023, WAS AWARDED A DEPARTMENT OF CHILDREN AND FAMILIES, CSOC RFP TO DEVELOP AN ADDITIONAL GROUP HOME LEVEL 1 PROGRAM TO MAINTAIN THE MISSION.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $25,087

Program Service Revenue $6,658,146

Investment Income $0

Other Revenue $0

TOTAL REVENUE $6,683,233

Expense Breakdown

Grants Paid $0

Salaries & Benefits $4,965,430

Fundraising Expenses $0

Program Expenses $5,755,928

Other Expenses $1,069,176

TOTAL EXPENSES $6,034,606

Year-over-Year Comparison

	2023	2022	Change
Revenue	$6,683,233	$6,737,417	0.0%
Expenses	$6,034,606	$5,985,198	+0.0%
Net Income	$648,627	$752,219	-0.1%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

N/A

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$1,356,014

Total Directors

$813,541

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
REGINA WIDDOWS	PRESIDENT/CHIEF EXECUTIVE OFFICER	8.00	Officer Director	$0	$59,249	$553,837
ROBERT BACON	CHIEF OPERATING OFFICER	20.00	Officer Director	$0	$24,245	$259,704
ROBERT COTTONE	CHAIRPERSON	1.00	Officer Director	$0	$0	$0
PAGET BERGER	VICE CHAIREPERSON	1.00	Officer Director	$0	$0	$0
JOANNA ADU	TRUSTEE	1.00	Director	$0	$0	$0
ANDREW JAEGER	TRUSTEE	1.00	Director	$0	$0	$0
MICHAEL GROSS	TRUSTEE	1.00	Director	$0	$0	$0
MARK KENNEDY	TRUSTEE	1.00	Director	$0	$0	$0
VALERIE DION	CHIEF LEGAL OFFICER	8.00	Officer	$0	$32,238	$281,563
ROBERT ROSVOLD	CHIEF FINANCIAL OFFICER	8.00	Officer	$0	$38,277	$260,910
JOSEPH MAMMAN	RESIDENTIAL COUNSELOR YOUTH	40.00	Highest	$0	$15,901	$157,244
CARLA NASH	RESIDENTIAL COUNSELOR DDD	0.00	Highest	$0	$16,340	$132,402
KALISHA WALKER	RESIDENTIAL MANAGER	0.00	Highest	$0	$18,026	$132,692
PRINCESS TEH	RESIDENTIAL COUNSELOR YOUTH	40.00	Highest	$0	$2,845	$111,688
DENISE GRAHAM	RESIDENTIAL COUNSELOR DDD	0.00	Highest	$0	$12,930	$114,568

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$6,683,233	$6,034,606	$3,277,971	$648,627
2022	$6,737,417	$5,985,198	$5,354,870	$752,219