Memorial Hermann Hospital Based Physician Group

Memorial Hermann Hospital Based Physician Group (MHHBPG) provides physician coverage services for the emergency rooms of Memorial Hermann Health System (MHHS) hospitals and to advance the charitable mission of MHHS through the promotion of health throughout Greater Houston. Below is an overview of MHHS's activities. MHHS formed MHHBPG as a wholly owned, tax-exempt affiliate to provide physician coverage and physician services for certain affiliated hospital emergency rooms to improve the quality of care and cost of physician services to its patients, including indigent patients. Previously, physician coverage was provided by non-MHHS organizations, which did not follow MHHS's financial assistance policy. Because non-MHHS organizations provided the emergency room coverage in various MHHS hospitals, there was not the same overall strategic planning, best practices, and clinical consistency that could be achieved through a single nonprofit, tax-exempt affiliate to provide physician services. For example, if a patient seeks treatment in a MHHS emergency room and it is determined the patient would be better treated in an alternative care setting, MHHBPG does not charge the patient for the care setting screening. MHHBPG assists the patient by providing the location(s) of the appropriate care setting. MHHBPG provides free or discounted care to patients qualifying for financial assistance. Financial assistance is provided on a sliding scale relative to a patient's ability to pay. Family income levels relative to the Federal Poverty Guidelines are used to determine a patient's financial responsibility. The activities of MHHBPG enable MHHS to further its charitable purpose and improve the health of its community. The following is an overview of MHHS and its accomplishments. MEMORIAL HERMANN HEALTH SYSTEM IS A NONPROFIT, VALUES-DRIVEN, COMMUNITY-OWNED HEALTH SYSTEM DEDICATED TO IMPROVING HEALTH. OUR VISION IS TO CREATE HEALTHIER COMMUNITIES, NOW AND FOR GENERATIONS TO COME. OUR VALUES ARE COMMUNITY, COMPASSION, CREDIBILITY, AND COURAGE. CHARTING A BETTER FUTURE. A FUTURE THAT'S BUILT UPON THE HEALTH OF OUR COMMUNITY. THIS IS THE DRIVING FORCE FOR MEMORIAL HERMANN, REDEFINING HEALTH CARE FOR THE INDIVIDUALS AND MANY DIVERSE POPULATIONS WE SERVE. OUR 6,600+ AFFILIATED PHYSICIANS AND 33,000+ EMPLOYEES PRACTICE THE HIGHEST STANDARDS OF SAFE, EVIDENCE-BASED, QUALITY CARE TO PROVIDE A PERSONALIZED AND OUTCOME-ORIENTED EXPERIENCE ACROSS OUR MORE THAN 260 CARE DELIVERY SITES. AS ONE OF THE LARGEST NOT-FOR-PROFIT HEALTH SYSTEMS IN SOUTHEAST TEXAS, MEMORIAL HERMANN HAS AN AWARD-WINNING AND NATIONALLY ACCLAIMED ACCOUNTABLE CARE ORGANIZATION, 17 HOSPITALS AND NUMEROUS SPECIALTY PROGRAMS AND SERVICES CONVENIENTLY LOCATED THROUGHOUT THE GREATER HOUSTON AREA (MEMORIAL HERMANN HEALTH SYSTEM OWNS AND OPERATES 14 HOSPITALS AND HAS JOINT VENTURES WITH THREE OTHER HOSPITAL FACILITIES, INCLUDING MEMORIAL HERMANN SURGICAL HOSPITAL FIRST COLONY, MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD AND MEMORIAL HERMANN REHABILITATION HOSPITAL-KATY). BEGINNING IN 1990, U.S. NEWS & WORLD REPORT HAS RANKED OUR NATION'S LEADING HOSPITALS ANNUALLY. AND IN EVERY ONE OF THOSE YEARS, TIRR MEMORIAL HERMANN HAS BEEN NAMED AMONG THE VERY BEST REHABILITATION HOSPITALS IN THE UNITED STATES. TIRR MEMORIAL HERMANN RANKS BEST IN TEXAS AND NO. 3 IN THE NATION FOR REHABILITATION. MEMORIAL HERMANN-TEXAS MEDICAL CENTER IS ONE OF THE NATION'S BUSIEST LEVEL I TRAUMA CENTERS AND SERVES AS THE PRIMARY TEACHING HOSPITAL FOR MCGOVERN MEDICAL SCHOOL AT UTHEALTH. MEMORIAL HERMANN-TEXAS MEDICAL CENTER WAS RANKED #4 BEST HOSPITAL IN TEXAS, AND ALSO LISTED IN THE U.S. NEWS RANKINGS IN THE SPECIALTY AREAS OF CARDIOLOGY AND HEART SURGERY, EAR, NOSE AND THROAT, AND GASTROENTEROLOGY AND GI SURGERY. ALSO MAKING THE TOP 10 STATEWIDE RANKINGS WERE MEMORIAL HERMANN GREATER HEIGHTS HOSPITAL AND MEMORIAL HERMANN MEMORIAL CITY MEDICAL CENTER WERE TIED AT #6. CHILDREN'S MEMORIAL HERMANN HOSPITAL WAS NATIONALLY RANKED IN PEDIATRIC CARDIOLOGY AND HEART SURGERY, AS WELL AS PEDIATRIC NEUROLOGY AND NEUROSURGERY. THE HEART CENTER AT CHILDREN'S MEMORIAL HERMANN HOSPITAL HAS EARNED THE SOCIETY OF THORACIC SURGEONS' (STS) HIGHEST RATING FOR QUALITY RELATED TO PATIENT CARE AND CONGENITAL HEART SURGERY OUTCOMES. ONLY 12 PEDIATRIC HEART PROGRAMS IN THE UNITED STATES AND CANADA EARNED THE DISTINGUISHED STS THREE-STAR RATING FOR CONGENITAL HEART SURGERY, FOLLOWING ANALYSIS OF DATA COLLECTED FROM 119 PARTICIPATING PROGRAMS FROM JANUARY 2014 TO DECEMBER 2017. THE STS STAR RATING SYSTEM IS ONE OF THE MOST HIGHLY REGARDED OVERALL MEASURES OF QUALITY IN HEALTH CARE, COMPARING THE NATIONALLY BENCHMARKED OUTCOMES OF CARDIOTHORACIC SURGERY PROGRAMS IN THE U.S. AND CANADA. FOR THE SEVENTH TIME, MEMORIAL HERMANN MEMORIAL CITY MEDICAL CENTER WAS NAMED ONE OF THE NATION'S TOP 100 HOSPITALS BY IBM WATSON HEALTH. FORMERLY KNOWN AS THE TRUVEN HEALTH ANALYTICS 100 TOP HOSPITALS, THE STUDY SPOTLIGHTS THE BEST-PERFORMING HOSPITALS BASED ON A SCORECARD OF PUBLICLY AVAILABLE CLINICAL, OPERATIONAL AND PATIENT SATISFACTION METRICS AND DATA. MEMORIAL HERMANN SOUTHEAST HOSPITAL, MEMORIAL HERMANN GREATER HEIGHTS HOSPITAL, MEMORIAL HERMANN SOUTHWEST HOSPITAL AND MEMORIAL HERMANN THE WOODLANDS MEDICAL CENTER ALL HAVE RECEIVED CHEST PAIN CENTER ACCREDITATION FROM THE JOINT COMMISSION (TJC). AN INDEPENDENT, NOT-FOR-PROFIT ORGANIZATION, TJC ACCREDITS AND CERTIFIES NEARLY 21,000 HEALTHCARE ORGANIZATIONS AND PROGRAMS IN THE UNITED STATES. HEALTHCARE ORGANIZATIONS THAT HAVE RECEIVED THIS ACCREDITATION HAVE DEMONSTRATED A HIGH LEVEL OF EXPERTISE IN DEALING WITH PATIENTS WITH HEART ATTACK SYMPTOMS. MEMORIAL HERMANN-TEXAS MEDICAL CENTER (TMC) AND MEMORIAL HERMANN MEMORIAL CITY MEDICAL CENTER EARNED NATIONAL RECOGNITION AS TOP PERFORMERS FOR SUPERIOR QUALITY AND SAFETY BY THE VIZIENT QUALITY AND ACCOUNTABILITY STUDY. MEMORIAL HERMANN-TMC RECEIVED THE 2018 BERNARD A. BIRNBAUM, MD, QUALITY LEADERSHIP AWARD FOR ACADEMIC MEDICAL CENTERS, AND RANKED NINTH OF 99 PARTICIPATING ACADEMIC MEDICAL CENTERS. MEMORIAL HERMANN MEMORIAL CITY RECEIVED THE 2018 BERNARD A. BIRNBAUM, MD, QUALITY LEADERSHIP AWARD FOR COMPLEX TEACHING MEDICAL CENTERS, RANKING SEVENTH AMONG 100 PARTICIPATING TEACHING MEDICAL CENTERS. MEMORIAL HERMANN SUGAR LAND HOSPITAL WAS NAMED A RECIPIENT OF THE 2016 MALCOLM BALDRIGE NATIONAL QUALITY AWARD, THE NATION'S HIGHEST PRESIDENTIAL HONOR FOR PERFORMANCE EXCELLENCE. U.S. COMMERCE SECRETARY PENNY PRITZKER MADE THE ANNOUNCEMENT RECOGNIZING MEMORIAL HERMANN SUGAR LAND FOR ITS OUTSTANDING COMMITMENT TO SUSTAINABLE EXCELLENCE THROUGH INNOVATION, IMPROVEMENT AND VISIONARY LEADERSHIP. SINCE THE HEALTHCARE CATEGORY WAS INTRODUCED IN 1999, ONLY 21 HEALTHCARE ORGANIZATIONS NATIONWIDE HAVE BEEN AWARDED THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD. MEMORIAL HERMANN SUGAR LAND WAS THE FIRST HOUSTON AREA HOSPITAL AND THE THIRD IN TEXAS TO WIN THE PRESTIGIOUS AWARD. FOR MORE THAN 114 YEARS, OUR FOCUS HAS BEEN THE BEST INTEREST OF OUR COMMUNITY. DURING THE FISCAL YEAR, MEMORIAL HERMANN HEALTH SYSTEM PROVIDED COMMUNITY BENEFITS OF MORE THAN $470 MILLION (AS REPORTED ON THE INTERNAL REVENUE SERVICE FORM 990, SCHEDULE H) ANNUALLY THROUGH FINANCIAL ASSISTANCE, SCHOOL-BASED HEALTH CENTERS, AND OTHER COMMUNITY BENEFIT PROGRAMS. DURING THE FISCAL YEAR, MEMORIAL HERMANN ADMITTED 193,029 PATIENTS RESULTING IN 1,077,175 DAYS OF CARE, DELIVERED 30,215 BABIES, HAD 781,683 EMERGENCY VISITS, 4,000+ LIFE FLIGHT MISSIONS, AND OVER 974,000 DIAGNOSTIC AND THERAPY VISITS. FOR MORE THAN 114 YEARS, OUR FOCUS HAS BEEN THE BEST INTEREST OF OUR COMMUNITY, CONTRIBUTING MORE THAN $474 MILLION ANNUALLY THROUGH SCHOOL-BASED HEALTH CENTERS AND OTHER COMMUNITY BENEFIT PROGRAMS. NOW AND FOR GENERATIONS TO COME, THE HEALTH OF OUR COMMUNITY WILL BE AT THE CENTER OF WHAT WE DO - CHARTING A BETTER FUTURE FOR ALL.