WAY STATION

EIN: 851330063 501(c)(3) Human Services

North Conway, NH

Total Revenue
$407,056
Total Expenses
$391,313
Total Assets
$305,694
Net Assets
$246,344
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Financial Trends

Organization Details

Formation Year
2020
Legal Domicile
NH
Principal Officer
Jeanette Heidmann
Phone
6034527113
Tax Period
2025-01-01 to 2025-12-31

WAY STATION, founded in 2020, is a small nonprofit in the Human Services sector that reported $407K in total revenue in fiscal year 2025. Expenses of $391K left a modest 4% surplus.

Mission

Provide supportive services to homeless and housing insecure individuals in the Mount Washington Valley Area. We accomplish this with our strategic plan in mind focusing on the acronym HOME. H is housing. We have been awarded and are awaiting governor approval of a grant to renovate the structure we operate from to offer congregate living space. O is operations, our current services to clients. P was changed to M which represents mobile ops facilitated by a van purchased in Dec 2025 allowing us to go into the community to reach clients unable to come to us. The previous "P" represented poverty mitigation facilitated by a program which proved impractical in our rural area. E for Economic Stabilization allows us to provide one time support to cover relatively small items such as the first months rent for a long awaited apartment, or a car battery to permit the client to get to work thereby preventing homelessness or lessening the burden of a difficult situation.

Program Service Accomplishments

Program 1
Expenses: $153,152 Revenue: $0

EmergencyCold Weather Support. During 2025 Way Station received two separate grants for cold weather operations. Carroll county, in which Way Station is located, is the only county in NH which has no...

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EmergencyCold Weather Support. During 2025 Way Station received two separate grants for cold weather operations. Carroll county, in which Way Station is located, is the only county in NH which has no homeless shelters. Way Station has used the 2024-25 grant and the 2025-26 grant to provide hotel stays for those clients who qualify for them. This benefit is activated during cold snaps or snow storms when individuals who are camping in the woods or sleeping in their cars are most vulnerable. We provided well over 1000 hotel night stays. Additionally we provided 146 Cold Weather cards and camping equipment as some clients don't qualify to stay in hotels. Although the grants cover a 3 year period, the information provided is for the 2025 timeframe only.

Program 2
Expenses: $98,255 Revenue: $0

Program Implementers: Key to the success of the mission of the Way Station is the interaction of our Client Resource Coordinator (CRC) who oversees the day to day operations working directly with our...

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Program Implementers: Key to the success of the mission of the Way Station is the interaction of our Client Resource Coordinator (CRC) who oversees the day to day operations working directly with our homeless and housing insecure clients, ensuring their safety and coordinating with other services providers in the area. One of our objectives is not to overlap or duplicate services with these other agencies and as such refer clients to health care providers, substance abuse programs, and town welfare agencies to name a few. What we do provide and which the CRC coordinates is being a low barrier service for immediate needs. These include things such as scheduling showers, providing food appropriate to the client's living conditions, coordinating the donation and distribution of clothing and camping equipment and the purchase of items we provide to our clients at no cost. We provided 1817 services to individuals in 18 different towns in our service area. These service numbers do not include the over 1000 bed nights and other support covered during our cold weather grant period. Our second key employee, while part time, headed the Circles program. We were confident this program could provide successful outcomes for potential participants, raising them out of poverty and providing good life skills. This program, however, couldn't get off the ground after three years of effort. Based on the recommendation of the program workers and volunteers, the board decided to abandon the Circles program in Dec of 2025.

Program 3
Expenses: $24,869 Revenue: $0

Communication. We provide phones and phone cards to stay in contact with our clients which number from 35-50 at any given time. We check on their well being and determine what services they need. We...

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Communication. We provide phones and phone cards to stay in contact with our clients which number from 35-50 at any given time. We check on their well being and determine what services they need. We found the clients were abusing our generosity so we have become stricter with our clients, issuing only 1 phone/year, primarily to new clients. We issued 42 phones and 238 phone cards to clients in 2025

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $402,495
Program Service Revenue $0
Investment Income $4,561
Other Revenue $0
TOTAL REVENUE $407,056

Expense Breakdown

Grants Paid $221,761
Salaries & Benefits $151,267
Fundraising Expenses $64,606
Program Expenses $320,016
Other Expenses $18,285
TOTAL EXPENSES $391,313

Year-over-Year Comparison

2025 2024 Change
Revenue $407,056 $388,158 +0.0%
Expenses $391,313 $333,252 +0.2%
Net Income $15,743 $54,906 -0.7%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
6
Independent Members
6
Employees
3
Volunteers
15

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$0
Total Directors
6
$0
Key Employees
4
$143,650
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Daniel Lavigne Client Care Coordinator 40
Key Emp
$65,805 $0 $65,805
Karen Albert Development Director 32
Key Emp
$50,695 $2,400 $53,095
Randi Rocco Circles Coordinator 8
Key Emp
$21,400 $0 $21,400
Jennifer Lavigne contractor - seasional/part time HMIS data entry 8.00
Key Emp
$3,350 $0 $3,350
Nathan Hall President Board Member 5
Officer Director
$0 $0 $0
Gail Doktor Vice President Board Member 12
Officer Director
$0 $0 $0
Sue Davidson Secretary Board Member 3
Officer Director
$0 $0 $0
Jeanette Heidmann Treasurer Board Member 15
Officer Director
$0 $0 $0
C Hayes Miller Board Member 9
Director
$0 $0 $0
Rick Crispo Board Member 2
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $407,056 $391,313 $305,694 $15,743
2024 $388,158 $333,252 $230,601 $54,906
2023 $311,327 $263,854 $177,947 $47,473
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