Quality Connections Inc

EIN: 861000271 501(c)(3) Human Services

Flagstaff, AZ

Total Revenue
$8,016,228
Total Expenses
$8,023,109
Total Assets
$4,294,054
Net Assets
$821,602
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Financial Trends

Organization Details

Formation Year
1999
Legal Domicile
AZ
Principal Officer
JAMES CARPENTER
Phone
9287738787
Tax Period
2024-01-01 to 2024-12-31

Quality Connections Inc, founded in 1999, is a community nonprofit in the Human Services sector that reported $8.0M in total revenue in fiscal year 2024.

Mission

Our mission is to provide quality support and employment services to individuals with disabilities and disadvantages in order to increase both their independence and their participation in our community.

Program Service Accomplishments

Program 1
Expenses: $7,449,681 Revenue: $7,992,585

QUALITY CONNECTIONS INC (QC) PROVIDES A VARIETY OF SERVICES TO ASSIST DISABLED INDIVIDUALS IN OUR COMMUNITY. OUR PROGRAMS INCLUDE EMPLOYMENT SERVICES, DAY PROGRAMS, AND RESIDENTIAL PROGRAMS.Our...

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QUALITY CONNECTIONS INC (QC) PROVIDES A VARIETY OF SERVICES TO ASSIST DISABLED INDIVIDUALS IN OUR COMMUNITY. OUR PROGRAMS INCLUDE EMPLOYMENT SERVICES, DAY PROGRAMS, AND RESIDENTIAL PROGRAMS.Our Employment Services Department provides employment opportunities and support services to persons with disabilities and disadvantages. QC assists our clients in obtaining and maintaining employment, as well as providing on-the-job support. Additionally we teach marketable skills enabling our clients to obtain gainful employment in the community.QC's philosophy is to provide superior services to individuals based on their needs and abilities. We use the highest qualified staff, appropriate services, and community inclusion in order to overcome barriers to employment. Our clients benefit in the following ways:- Individuals referred are interviewed and evaluated- Resume, application, and interviewing techniques are provided- Assistance in learning appropriate work skills and characteristics is provided if appropriate- QC performs an individualized job search targeting employment settings that match the prospective employee's strengths and abilities- Follow-Up support services are provided to ensure success on the jobOur Practical Life Skills program has strategies and resources to ensure effective learning through hands-on sensorial activities and lessons. Our mission for adults with developmental disadvantages is for them to be safe and healthy, and to have a sense of belonging. Our clients have a full range of opportunities to learn and be successful by engaging in real life skills. Our trained instructors invite and guide individuals to be independent in a learning environment. Our program is welcoming and creative.The goal of Quality Connections' Residential Programs is to increase the growing opportunities for people with disabilities allowing them to both contribute and to develop their unique capacities. QC's focus is on enhancing the experiences of our clients which offers them the opportunity to both make contributions, and to be recognized and valued in our community.Individualized plans are developed to assist our residents in refining their living skills in order to increase personal and social independence.Quality Connections' Residential Programs offer 2 levels of services:- QC's Group Homes are licensed and monitored by the State of Arizona. They offer a variety of social and community-based activities for our residential clients.- QC's Independent Living settings are offered to appropriate individuals who may require assistance in maintaining and refining independence in their own homes.Quality Connections new program Evergreen Preschool Academy:- Started in March of 2022. They offer 3 different childcare options, Nursery, Young Toddler and Preschool. They also offer before and afterschool care. - The mission is to teach our Preschoolers, of all abilities, to have a love of learning through a child-centered, developmentally appropriate program and to explore play through a positive environment that provides skill development in all areas of the childs development: physical, social, emotional, cognitive and communication. We will follow the 7 Principles of the Montessori Method, Play is Work, Prepared Environment, Observation, Freedom within Limits, Respect, Hands-On Learning, and Independence. We will teach positive emotional development through conscious discipline where children will grow their social and emotional intelligence through self-control and self-regulation.- The goal at Evergreen Academy is to be Flagstaffs leading preschool. Our program gives children ages 6-weeks through 12-years enriching opportunities to develop the whole child. We focus on learning through child-directed play, experiences and curriculum time. We believe a balance of play and preschool enhances growth and development in all areas: physically, socially, emotionally, creatively, and intellectually. This is achieved in a safe and loving environment with teachers who are dedicated to enriching childrens lives. We will partner with families providing emotional, social, and academic support, encouraging students to go further than they thought possible. - The mission and goal of Evergreen Preschool Academy are in line with the program service accomplishment goals of Quality Connections.In 2023, we supported 309 individuals across all programs. We provided transportation of 382,144 milesIn our employment program, we trained 130 individuals with disabilities or other barriers to employment. We employed 18 such individuals, and placed another 10 in community employment, and supported an additional 20 workers on the job with other employers.In our group homes, we supported 16 people in 6 homes.Our in-home services provided supports to an additional 36 families in their own home.Our Day program provided supports to 53 students, including 27 on work pathways.The organization had 1 performance with NAUs marching band.The organization recycled about 30,000 pounds of electronic waste and won Flagstaff Green Business Award.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $414,771
Program Service Revenue $7,577,814
Investment Income $23,643
Other Revenue $0
TOTAL REVENUE $8,016,228

Expense Breakdown

Grants Paid $0
Salaries & Benefits $5,329,483
Fundraising Expenses $87,239
Program Expenses $7,449,681
Other Expenses $2,693,626
TOTAL EXPENSES $8,023,109

Year-over-Year Comparison

2024 2023 Change
Revenue $8,016,228 $7,855,394 +0.0%
Expenses $8,023,109 $8,128,620 0.0%
Net Income $-6,881 $-273,226 -1.0%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
7
Independent Members
7
Employees
265
Volunteers
2

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$196,570
Total Directors
7
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
JAMES CARPENTER CFO 40.00
Officer
$109,424 $14,701 $124,125
ARMANDO BERNASCONI President & CEO 40.00
Officer
$65,525 $6,920 $72,445
CANDACE OWENS Director 1.00
Director
$0 $0 $0
GRETCHEN POVLSEN Treasurer 1.00
Officer Director
$0 $0 $0
AL WHITE Chairman 1.00
Officer Director
$0 $0 $0
JOHN HEICK Director 1.00
Director
$0 $0 $0
GARY PEARLMUTTER Director 1.00
Director
$0 $0 $0
REGINA SALAS Director 1.00
Director
$0 $0 $0
HEATHER DALMOLIN Director 1.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $8,016,228 $8,023,109 $4,294,054 $-6,881
2023 $7,855,394 $8,128,620 $3,838,283 $-273,226
2022 $6,499,611 $6,838,377 $4,124,334 $-338,766
2021 $5,829,429 $5,264,576 $3,679,742 $564,853
2020 $4,741,185 $4,858,560 $916,144 $-117,375
2019 $4,456,182 $4,334,674 $946,963 $121,508
2018 $3,916,396 $4,056,335 $812,057 $-139,939
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