INSTITUTE FOR DIGITAL INCLUSION ACCELERATION

COMMUNITY TECHNOLOGY HIVES-IN FY2024, IDIA EXPANDED ITS FLAGSHIP INITIATIVETHE COMMUNITY TECHNOLOGY HIVE MODELTO FIVE THRIVING LOCATIONS IN PHOENIX, GUADALUPE, TEMPE, AND CHANDLER, AND LAUNCHED A SOLAR-POWERED MOBILE HIVE TO SERVE RURAL, REMOTE, AND HIGH-NEED URBAN COMMUNITIES. EACH HIVE OPERATED AS A VIBRANT, COMMUNITY-POWERED SPACE FOR DIGITAL LEARNING, CREATIVITY, AND CONNECTION. VISITORS ACCESSED RELIABLE INTERNET, MODERN DEVICES, AND IMMERSIVE TECHNOLOGIES INCLUDING VIRTUAL REALITY, 3D PRINTING, ROBOTICS, AND AI LEARNING TOOLS. ON-SITE DIGITAL NAVIGATORS PROVIDED PERSONALIZED GUIDANCE AND SUPPORT. WITH AN AVERAGE OF 1,100 VISITS PER MONTH ACROSS THE ECOSYSTEM, HIVES ALSO SERVED AS DESIGNATED TELEHEALTH ACCESS POINTS (TAPS), ENABLING COMMUNITY MEMBERS TO CONSISTENTLY ENGAGE WITH (CONTINUED ON SCHEDULE O) HEALTHCARE, EDUCATION, AND WORKFORCE DEVELOPMENT RESOURCES IN A TRUSTED, TECH-ENABLED ENVIRONMENT.DIGITAL NAVIGATOR NETWORK-IDIA'S DIGITAL NAVIGATORS DELIVERED OVER 21,000 HOURS OF ONE-ON-ONE AND SMALL GROUP SUPPORT ACROSS MARICOPA COUNTY. THIS PERSONALIZED ASSISTANCE TOOK PLACE IN HIVES, SHELTERS, SCHOOLS, HEALTHCARE SPACES, COMMUNITY CENTERS, COMMUNITY POP-UPS, AND DURING PUBLIC EVENTS. NAVIGATORS PROVIDED JUDGMENT-FREE, CULTURALLY RESPONSIVE HELP WITH TASKS RANGING FROM EARNING A WORKFORCE CREDENTIAL, COMPLETING JOB APPLICATIONS AND INTERNET SAFETY TO NAVIGATING TELEHEALTH PLATFORMS AND ACCESSING AFFORDABLE CONNECTIVITY. IN TOTAL, MORE THAN 32,000 PEOPLE ENGAGED WITH DIGITAL NAVIGATOR SUPPORT AND PROGRAMMING IN FY2024, REFLECTING DEEP AND SUSTAINED COMMUNITY IMPACT.DIGITAL SKILLS & DEVICE ACCESS-IDIA HOSTED 38 HANDS-ON WORKSHOPS AND CAMPS IN FY2024 FOCUSED ON WORKFROCE RELEVANT TECHNICAL AND CREATIVE SKILLS, INCLUDING CODING, DIGITAL STORYTELLING, CYBERSECURITY, AND DESIGN. THESE SESSIONS WERE INTENTIONALLY CO-DESIGNED WITH COMMUNITIES TO ENSURE CULTURAL RELEVANCE AND REAL-WORLD APPLICABILITY. PARTICIPANTS RANGED FROM AGES 4 TO 94, AND OFFERINGS WERE AVAILABLE IN MULTIPLE LANGUAGES. IN TANDEM, IDIA DISTRIBUTED THOUSANDS OF LAPTOPS, TABLETS, AND HOTSPOTS, HELPING ELIMINATE BARRIERS TO EDUCATION, EMPLOYMENT, AND HEALTHCARE, AND SUPPORTING LONG-TERM DIGITAL ENGAGEMENT.