MEMORIAL HEALTH SYSTEM GROUP

HOSPITALSMEMORIAL HEALTH SYSTEM INCLUDES FIVE HOSPITALS, SPRINGFIELD MEMORIAL HOSPITAL (SMH), DECATUR MEMORIAL HOSPITAL (DMH), JACKSONVILLE MEMORIAL HOSPITAL (JMH), LINCOLN MEMORIAL HOSPITAL (LMH), AND TAYLORVILLE MEMORIAL HOSPITAL (TMH). THE HOSPITALS PROVIDE A WIDE VARIETY OF HEALTH CARE SERVICES TO INPATIENTS, OUTPATIENTS AND EMERGENCY DEPARTMENT SERVICES. 175,359 PATIENT DAYS, 32,474 DISCHARGES, AND 870,992 OUTPATIENT VISITS WERE PROVIDED BY THE HOSPITALS IN FY2024. IN FISCAL YEAR 2024, THOSE SERVICES WERE PROVIDED IN 3,984 CASES. REVENUE FOR JACKSONVILLE CRNA'S, INC. IS GENERATED FROM THE BILLINGS TO THOSE PATIENTS FOR WHICH SERVICES WERE PROVIDED. JACKSONVILLE CRNA'S, INC. PURCHASES THE SERVICES OF THE CRNA'S FROM JACKSONVILLE MEMORIAL HOSPITAL.DURING FY2024, SMH WAS AGAIN HONORED BY THE AMERICAN HEART ASSOCIATION FOR EXCELLENCE IN STROKE CARE. SMH RECEIVED THE GOLD PLUS, HONOR ROLL ELITE AND STROKE ADVANCED THERAPY AWARDS GET WITH THE GUIDELINES-STROKE QUALITY ACHIEVEMENT AWARDS. IN FY2024, SMH RECEIVED 130 NEW BEDS WITH UPGRADED PATIENT SAFETY FEATURES, INCLUDING ALERTS THAT LET NURSING TEAMS KNOW IF THERE ARE CHANGES TO THE SIDE RAILS OR BED POSITION.DURING FY2024, DMH WAS AGAIN HONORED BY THE AMERICAN HEART ASSOCIATION FOR EXCELLENCE IN STROKE CARE. DMH RECEIVED THE GOLD PLUS QUALITY ACHIEVEMENT AWARD FOR STROKE CARE AND WAS NAMED TO THE GET WITH THE GUIDELINES-STROKE HONOR ROLL. IN 2024, AS DMH MARKED ITS FIVE-YEAR ANNIVERSARY WITH MEMORIAL HEALTH, IT CONTINUED TO STEP UP TO MEET THE GROWING NEEDS OF DECATUR AND MACON COUNTY. IN NOVEMBER 2023, DMH BECAME THE EMERGENCY MEDICAL SERVICES RESOURCE HOSPITAL FOR DECATUR, PROVIDING EDUCATION, TRAINING AND LICENSURE SUPERVISION FOR LOCAL EMS PROVIDERS. THIS PARTNERSHIP, WHICH HELPS ENSURE A SMOOTH TRANSFER OF CARE BETWEEN THE AMBULANCE AND THE ED, HAS LED TO AN INCREASE IN THE NUMBER OF TRAUMA AND EMERGENCY PATIENTS ARRIVING AT DMH, WHICH IS DESIGNATED AS A LEVEL 2 TRAUMA CENTER.DURING FY 2024 JACKSONVILLE MEMORIAL HOSPITAL (JMH) RECEIVED REDESIGNATION AS AN ACUTE STROKE-READY HOSPITAL REDESIGNATION. THE ILLINOIS DEPARTMENT OF PUBLIC HEALTH AWARDS THIS DESIGNATION TO HOSPITALS THAT PROVIDE CRUCIAL, IMMEDIATE CARE TO PATIENTS, INCLUDING DIAGNOSIS, TREATMENT AND TIMELY TRANSFER FOR PATIENTS WHO NEED MORE COMPLEX CARE AFTER STABILIZATION. THE ILLINOIS DEPARTMENT OF PUBLIC HEALTH HAS ALSO REDESIGNATED JMH AS A LEVEL II PERINATAL FACILITY IN AFFILIATION WITH THE ILLINOIS REGIONALIZED PERINATAL HEALTH PROGRAM. JACKSONVILLE CRNA'S, INC. PROVIDES PROFESSIONAL CRNA SERVICES TO THE COMMUNITIES IN THE JACKSONVILLE MEMORIAL HOSPITAL SERVICE AREA. IN FY24, TMH RECEIVED A FOUR-STAR RATING FROM THE NATIONAL RURAL RATING SYSTEM (NRRS), WHICH ISSUES RATINGS FROM ONE TO FIVE STARS FOR RURAL AND CRITICAL ACCESS HOSPITALS ACROSS THE COUNTRY. THE RATING IS EVALUATED ON PATIENT SATISFACTION, HIGH-QUALITY CARE AND PERFORMANCE.IN MARCH 2024, TMH RECEIVED 27 NEW IMPATIENT BEDS FOR THE ACUTE CARE UNIT. THE NEW BEDS HAVE UPGRADED PATIENT SAFETY FEATURES, INCLUDING ALERTS THAT LET THE NURSING TEAMS KNOW IF THERE ARE CHANGES TO THE SIDE RAILS OR BED POSITION.IN NOVEMBER 2023, THE ILLINOIS CRITICAL ACCESS HOSPITAL NETWORK (ICAHN) AWARDED LMH ITS ANNUAL IMPACT AWARD FOR A PROJECT TO IMPROVE THE MOBILITY OF SWING BED PATIENTS. WITHIN FIVE MONTHS, THE PERCENTAGE OF SWING BED PATIENTS WHO MET OR EXCEEDED THE EXPECTED RISK-ADJUSTED MOBILITY SCORE IMPROVED FROM 8.2 PERCENT TO 89.5 PERCENT. THIS IMPROVEMENT IN MOBILITY LED TO AN INCREASE IN THE NUMBER OF PATIENTS WHO WERE ABLE TO GO HOME AFTER DISCHARGE INSTEAD OF TO A SKILLED NURSING FACILITY.LMH ALSO LAUNCHED A TEXT MESSAGE CAMPAIGN AIMED AT IMPROVING THE WELL-BEING OF FRESHMEN AT LINCOLN COMMUNITY HIGH SCHOOL. STUDENTS AND PARENTS CAN SUBSCRIBE TO RAILER REACH OUT TO RECEIVE TEXT MESSAGES ABOUT RESOURCES RELATED TO MENTAL HEALTH, SUBSTANCE USE AND OTHER HEALTH ISSUES.

PHYSICIANSMEMORIAL MEDICAL GROUP (MMG) IS A PROVIDER NETWORK OF 9 BRANCH CLINICS THAT SUPPORT A VARIETY OF OUTPATIENT SERVICES THROUGHOUT CENTRAL ILLINOIS. PATIENTS MAY BE CARED FOR IN A CLINIC, NURSING HOME, HOSPITAL OR VIRTUAL SETTING. MMG ALSO OFFERS 6 WALK-IN URGENT CARE LOCATIONS TO IMPROVE PATIENT ACCESS. COMPRISED OF MORE THAN 222 PHYSICIANS, ADVANCED PRACTICE REGISTERED NURSES, DOCTOR OF NURSING PRACTICE AND PHYSICIAN ASSISTANTS. MMG EMPLOYS MORE THAN 509 SUPPORT PERSONNEL AND PROVIDED 251,058 PRIMARY CARE PATIENTS VISITS AND 160,196 URGENT CARE VISITS FOR FY2024. PHYSICIAN OFFICES AND CLINICS ARE LOCATED IN SPRINGFIELD, JACKSONVILLE, LINCOLN, PETERSBURG, BEARDSTOWN, AND CHATHAM. MMG ALSO HAS AN ON-SITE CLINIC AT A LOCAL NURSING HOME TO IMPROVE ACCESS FOR ELDERLY RESIDENTS. 4 OF THE MMG PRIMARY CARE CLINICS ARE NCQA DESIGNATED LEVEL 3 PATIENT CENTERED MEDICAL HOMES. MMG PROVIDES COMMUNITY BENEFITS BY MENTORING AND PROVIDING HEALTH PROFESSION EDUCATIONAL OPPORTUNITIES FOR MEDICAL STUDENTS, ADVANCED PRACTICE REGISTERED NURSES, DOCTOR OF NURSING PRACTICE, PHYSICIAN ASSISTANTS AND CERTIFIED MEDICAL ASSISTANTS.THESE PRACTICES PROVIDE QUALITY AMBULATORY MEDICAL CARE REGARDLESS OF RACE, CREED, SEX, NATIONAL ORIGIN, HANDICAP, AGE, OR ABILITY TO PAY. MMG RECOGNIZES THAT NOT ALL INDIVIDUALS POSSESS THE ABILITY TO PURCHASE ESSENTIAL MEDICAL SERVICES. MMG HAS A CHARITY CARE POLICY WHICH FORMALIZES THE PROCESS IN WHICH NEEDY PATIENTS ARE APPROVED FOR DISCOUNTS AND WRITE-OFFS. THIS POLICY ALLOWS THE CLINICS TO MAINTAIN RECORDS, TRACK, AND IDENTIFY PATIENTS WHO QUALIFY FOR CHARITY CARE. MMG ALSO ROUTINELY REVIEWS PRIVATE PAY PATIENT ACCOUNTS WHICH DO NOT MEET THE CRITERIA FOR CHARITY CARE, TO ASSESS WHETHER OR NOT ADDITIONAL FINANCIAL ASSISTANCE MAY BE PROVIDED.DMH IS THE EMPLOYER OF 63 PHYSICIANS PLUS A COMPLEMENT OF OTHER PROVIDERS. THIS ALLOWS DMH TO OFFER A WIDE RANGE OF PROFESSIONAL PATIENT CARE AT APPROXIMATELY 28 OFFICES LOCATED THROUGHOUT THE SERVICE AREA. THESE SITES INCLUDE TWO EXPRESSCARE LOCATIONS OFFERING CARE FOR CASES THAT ARE TIME-SENSITIVE BUT NOT LIFE-THREATENING OR EMERGENT.