CRISIS CONNECTIONS

EIN: 910773187 501(c)(3) Mental Health

SEATTLE, WA

Total Revenue
$31,254,696
Total Expenses
$29,715,156
Total Assets
$11,712,232
Net Assets
$7,674,423
🔒

Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

Sign in with your work email to view Tuckman-Chang indicators

Sign In — Free (10 views/day)

Financial Trends

Organization Details

Formation Year
1963
Legal Domicile
WA
Principal Officer
MICHELLE MCDANIEL
Phone
2064613210
Tax Period
2025-01-01 to 2025-12-31

CRISIS CONNECTIONS, founded in 1963, is a mid-sized nonprofit in the Mental Health sector that reported $31.3M in total revenue in fiscal year 2025. Revenue surged 23% from the prior year, signaling strong growth momentum. Expenses of $29.7M left a modest 5% surplus.

Mission

TO FOSTER RESILIENCE AND WELLBEING FOR ALL BY CONNECTING PEOPLE TO ACCESSIBLE AND COMPASSIONATE SUPPORT.

Program Service Accomplishments

Program 1
Expenses: $23,357,270

CRISIS CONNECTIONS PROVIDES FREE AND RELIABLE CRISIS PREVENTION, INTERVENTION, AND POST-VENTION SERVICES FOR INDIVIDUALS EXPERIENCING A PERSONAL CRISIS - PHYSICAL, EMOTIONAL, OR FINANCIAL. OUR...

Read more

CRISIS CONNECTIONS PROVIDES FREE AND RELIABLE CRISIS PREVENTION, INTERVENTION, AND POST-VENTION SERVICES FOR INDIVIDUALS EXPERIENCING A PERSONAL CRISIS - PHYSICAL, EMOTIONAL, OR FINANCIAL. OUR TRAINED VOLUNTEERS AND STAFF OFFER SUPPORT, HELP CALLERS CONNECT TO NECESSARY RESOURCES, AND LISTEN WITHOUT JUDGEMENT. OUR CRISIS SERVICES INCLUDE: 1) OUR 24-HOUR CRISIS LINE IS THERE WHEN A MEMBER OF THE COMMUNITY FEELS OVERWHELMED, DEEPLY SAD, ALONE, OR EVEN DESPERATE. THEY CAN TALK TO A REAL PERSON WHO LENDS AN UNDERSTANDING EAR AND HELPS THEM NAVIGATE THROUGH THE CRISIS; 2) TEEN LINK IS A CONFIDENTIAL HELPLINE FOR TEENS, BY TEENS. THROUGH PHONE, TEXT, AND CHAT, TEEN LINK VOLUNTEERS ADDRESS URGENT PROBLEMS SUCH AS SELF-HARM, LONELINESS, BULLYING, ABUSE, SUBSTANCE USE AND FAMILY ISSUES; 3) OUR WARM LINE OFFERS PEER SUPPORT FOR PEOPLE LIVING WITH EMOTIONAL AND MENTAL HEALTH CHALLENGES. BECAUSE WARM LINE VOLUNTEERS HAVE EXPERIENCED MENTAL HEALTH CHALLENGES THEMSELVES, THEY OFFER A SAFE AND CONFIDENTIAL OPTION FOR THOSE WHO WANT TO CONNECT WITH SOMEONE WHO UNDERSTANDS; 4) OUR WASHINGTON RECOVERY HELP LINE PROVIDES CRISIS INTERVENTION AND REFERRAL SERVICES FOR WASHINGTON STATE RESIDENTS STRUGGLING WITH ADDICTION. 5) CRISIS CONNECTIONS EXPERTLY TRAINED STAFF RESPOND TO 988 CALLS IN KING COUNTY 24/7. THEY HELP PEOPLE WHO ARE EXPERIENCING MENTAL HEALTH RELATED DISTRESS - THOUGHTS OF SUICIDE, MENTAL HEALTH OR SUBSTANCE USE CRISIS, AND OTHER KINDS OF EMOTIONAL DISTRESS. PEOPLE CAN CALL OR TEXT 988 OR CHAT 988LIFELINE.ORG FOR THEMSELVES OR IF THEY ARE WORRIED ABOUT A LOVED ONE WHO MAY NEED CRISIS SUPPORT.

Program 2
Expenses: $3,035,743 Revenue: $1,815

CRISIS CONNECTIONS' KING COUNTY 211 PROGRAM IS THE COMMUNITY'S LIFELINE FOR CONNECTING PEOPLE TO CRITICAL RESOURCES SUCH AS FOOD, SHELTER, EVICTION PREVENTION AND CAREGIVER SUPPORT. OUR 211...

Read more

CRISIS CONNECTIONS' KING COUNTY 211 PROGRAM IS THE COMMUNITY'S LIFELINE FOR CONNECTING PEOPLE TO CRITICAL RESOURCES SUCH AS FOOD, SHELTER, EVICTION PREVENTION AND CAREGIVER SUPPORT. OUR 211 INFORMATION & REFERRAL SPECIALISTS HELP COMMUNITY MEMBERS NAVIGATE THE COMPLEX HEALTH AND HUMAN SERVICE LANDSCAPE AND CONNECT THEM TO BEST-FIT RESOURCES FOR THEIR UNIQUE NEEDS. 211'S OVERARCHING GOALS ARE TO PROVIDE THE SUPPORT NEEDED TO PREVENT URGENT NEEDS FROM BECOMING CRISES AND CONNECT PEOPLE TO RESOURCES TO IMPROVE THEIR HEALTH, WELL-BEING, AND QUALITY OF LIFE. OUR 211 TEAM ALSO MANAGES COMMUNITY RESOURCES ONLINE (CRO) - THE MOST UP-TO-DATE AND COMPREHENSIVE DATABASE OF HEALTH AND HUMAN SERVICES AVAILABLE FOR ALL OF WASHINGTON STATE. OUR INTAKE SPECIALISTS PROVIDE REFERRALS TO COMMUNITY CARE HUBS IN WASHINGTON STATE.

🔒

Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

Sign in to view Trantor Score and financial metrics

Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Sign In — Free (10 views/day)

Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $31,288,727
Program Service Revenue $1,815
Investment Income $45,312
Other Revenue $-81,158
TOTAL REVENUE $31,254,696

Expense Breakdown

Grants Paid $0
Salaries & Benefits $25,171,797
Fundraising Expenses $537,666
Program Expenses $26,393,013
Other Expenses $4,543,359
TOTAL EXPENSES $29,715,156

Year-over-Year Comparison

2025 2024 Change
Revenue $31,254,696 $25,330,257 +0.2%
Expenses $29,715,156 $25,037,992 +0.2%
Net Income $1,539,540 $292,265 +4.3%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
🔒

Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

Sign in to view all financial metrics

Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Sign In

Governance

Voting Members
11
Independent Members
11
Employees
472
Volunteers
384

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$428,374
Total Directors
11
$0
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
JOHN ENGBER BOARD PRESIDENT 1.00
Officer Director
$0 $0 $0
LARRY LITTLE VICE PRESIDENT AND TREASURER 1.00
Officer Director
$0 $0 $0
ERICA NG SECRETARY 1.00
Officer Director
$0 $0 $0
BRIAN ABEEL BOARD MEMBER 1.00
Director
$0 $0 $0
NICOLE IMBRIACO BOARD MEMBER 1.00
Director
$0 $0 $0
DAN KOBUSSEN BOARD MEMBER 1.00
Director
$0 $0 $0
DEB GUMBARDO BOARD MEMBER 1.00
Director
$0 $0 $0
ROBIN WARREN BOARD MEMBER 1.00
Director
$0 $0 $0
STEPHANIE FOX BOARD MEMBER 1.00
Director
$0 $0 $0
EVE CREVOSHAY BOARD MEMBER 1.00
Director
$0 $0 $0
MELISSA MARSH BOARD MEMBER 1.00
Director
$0 $0 $0
MICHELLE MCDANIEL CHIEF EXECUTIVE OFFICER 37.50
Officer
$264,487 $11,172 $275,659
SONJA HANSON VICE PRESIDENT OF FINANCE 37.50
Officer
$152,715 $0 $152,715
AUNDREA JACKSON CHIEF OPERATIONS OFFICER 37.50
Highest
$192,259 $10,579 $202,838
CIERA YOUNG CHIEF DIVERSITY, EQUITY, INCLUSION & BELONGING OFF 37.50
Highest
$168,089 $10,579 $178,668
MEGAN HAMPSON CHIEF PHILANTHROPY & COMMUNITY RELATIONS OFFICER 37.50
Highest
$142,622 $7,052 $149,674
KIM BJORN 911 DIVERSION DIRECTOR 37.50
Highest
$134,983 $10,579 $145,562
DIANE MAYES CLINICAL DIRECTOR 988 CRISIS SERVICES 37.50
Highest
$130,957 $10,579 $141,536
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $31,254,696 $29,715,156 $11,712,232 $1,539,540
2024 $25,330,257 $25,037,992 $10,325,417 $292,265
2023 $19,894,332 $19,348,941 $10,625,047 $545,391
2022 $14,292,500 $14,151,393 $11,306,114 $141,107
2021 $13,975,690 $13,640,923 $5,907,459 $334,767
2020 $11,970,956 $11,325,120 $5,550,206 $645,836
2019 $7,715,879 $7,516,878 $4,498,765 $199,001
Explore More Nonprofits
Top 100 Nonprofits in Washington Largest U.S. Nonprofits Best Rated Nonprofits Most Efficient Nonprofits

Compare CRISIS CONNECTIONS with other nonprofits in Washington and across the country.