ASIAN COUNSELING AND REFERRAL SERVICE

BEHAVIORAL HEALTH: THE BEHAVIORAL HEALTH (BH) PROGRAM SERVES OVER 2,755 INDIVIDUALS AND COMBINES EASTERN AND WESTERN APPROACHES TO OFFER A COMPREHENSIVE ARRAY OF SPECIALIZED MENTAL HEALTH SERVICES TO INDIVIDUALS AND FAMILIES WITH A TEAM OF TRAINED MENTAL HEALTH CASE MANAGERS, PSYCHIATRISTS, AND PSYCHIATRIC NURSES THAT SPEAK MORE THAN TWENTY DIFFERENT ASIAN AND PACIFIC ISLANDER LANGUAGES AND DIALECTS. BH STAFF ASSIST INDIVIDUALS TO DEVELOP AND REGAIN THE SKILLS AND INDEPENDENCE TO LIVE MEANINGFUL LIVES IN THEIR COMMUNITIES. BH STAFF ALSO PROVIDE IMPORTANT LINKAGE TO OTHER COMMUNITY RESOURCES INCLUDING HOUSING, PUBLIC BENEFITS, AND SUPPORTIVE EMPLOYMENT. STAFF WORK COLLABORATIVELY WITH HOSPITALS, NURSING HOMES, AND OTHER HEALTH CARE PROVIDERS TO COORDINATE CARE FOR THEIR MUTUAL CLIENTS.

AGING AND ADULT SERVICES: THE AGING AND ADULT SERVICES (AAS) PLAYS A VITAL ROLE IN SUPPORTING LOW-INCOME, DIVERSE ASIAN, AND NATIVE HAWAIIAN/PACIFIC ISLANDER (A&NH/PI) SENIORS, MOSTLY LIVING IN THE KING COUNTY AREA, THROUGH ITS FOUR CORE PROGRAMS: TITLE XIX CASE MANAGEMENT, COMMUNITY LIVING CONNECTIONS, HEALTH HOME AND CARE TRANSITIONS, AND CLUB BAMBOO SENIOR CENTER. THE AAS DEPARTMENT PROMOTES THE HEALTH AND WELL-BEING OF ITS FOCUS POPULATION BY CREATING OPPORTUNITIES FOR THE CLIENTS AND THEIR FAMILIES TO HAVE ACCESS TO CULTURALLY AND LINGUISTICALLY APPROPRIATE COMPREHENSIVE AND INTEGRATED SERVICES EITHER WITHIN THE AGENCY OR THROUGH THE COMMUNITY PARTNERS. IN 2023, THE AAS DEPARTMENT SERVED OVER 5,080 CLIENTS ACROSS ALL ITS PROGRAMS. THE TITLE XIX CASE MANAGEMENT (CM) PROGRAM SERVED A TOTAL OF UNDUPLICATED 3,780 HOMEBOUND ELDERLY AND ADULTS WITH DISABILITIES IN 2023. THIS PROGRAM HELPS SENIORS AND ADULTS WITH DISABILITIES TO FUNCTION SAFELY AND THRIVE AT HOME WITH THEIR FAMILY AND FRIENDS. THE PROGRAM'S MULTILINGUAL STAFF CONDUCTS PERSON-CENTERED ASSESSMENTS TO IDENTIFY CLIENT'S NEEDS AND CREATE A HOLISTIC CARE PLAN. THEY ALSO CONNECT CLIENTS TO PAID PROVIDERS FOR ASSISTANCE WITH BASIC ACTIVITIES OF DAILY LIVING, AND COORDINATE WITH DEPARTMENT OF SOCIAL AND HEALTH SERVICES (DSHS) TO CARE FOR THOSE RECENTLY RELEASED FROM ACUTE AND SUBACUTE SETTINGS. THE COMMUNITY LIVING CONNECTION (CLC) PROGRAM IS DEDICATED TO SUPPORTING AND ADVOCATING FOR ADULTS FACING AGING AND DISABILITY ISSUES. IN 2023, THE PROGRAM SERVED A TOTAL OF 544 CLIENTS. THE MULTILINGUAL CLC SPECIALISTS PROVIDE EASY ACCESS TO INFORMATION AND CREATE LINKAGES WITH COMMUNITY RESOURCES TO ADDRESS CURRENT OR FUTURE NEEDS SUCH AS HEALTH INSURANCE, MEDICARE, MEDICAID, HOUSING, SOCIAL ACTIVITIES AND DEMANDS OF LONG-TERM CARE. CLC SPECIALISTS CAN MEET WITH CLIENTS IN PERSON OR BY PHONE TO IDENTIFY NEEDS AND CREATE A PLAN OF CARE TO ENSURE THOSE NEEDS ARE MET.THE HEALTH HOME PROGRAM OFFERS COMPREHENSIVE, LONG-TERM COORDINATION OF MEDICAL AND SOCIAL SERVICES FOR MEDICAID-ELIGIBLE CLIENTS. THIS PROGRAM FOCUSES ON IMPROVING THE MANAGEMENT OF CHRONIC CONDITIONS BY DEVELOPING A PERSON-CENTERED HEALTH ACTION PLAN AND FACILITATING COMMUNITY REFERRALS. THE GOAL IS TO PROMOTE AND EMPOWER CLIENTS TO MANAGE THEIR HEALTH AND WELLBEING IN THE COMMUNITY SETTING. ON THE OTHER HAND, THE CARE TRANSITION PROGRAM PROVIDES SHORT-TERM COORDINATION FOR ADULT CLIENTS TRANSITIONING BACK TO LIVING IN THE COMMUNITY AFTER A HOSPITAL STAY. THE PROGRAM ENSURES THAT CLIENTS RECEIVE THE NECESSARY SUPPORT TO MAINTAIN STABILITY AND MANAGE THEIR HEALTH EFFECTIVELY IN THE COMMUNITY SETTING. THROUGHOUT 2023, A TOTAL OF 312 CLIENTS BENEFITTED FROM SERVICES PROVIDED BY BOTH HEALTH HOME AND CARE TRANSITIONS PROGRAMS.THE CLUB BAMBOO SENIOR CENTER, SERVES A&NH/P CLIENTS AGED 55 AND OLDER, BY CREATING A SAFE AND WELCOMING SPACE AND PROVIDING ACCESS TO SERVICES THAT MEET THE CLIENTS' PHYSICAL AND SOCIAL SERVICE NEEDS. THROUGH CLUB BAMBOO, SENIORS CAN PARTICIPATE IN EVIDENCE-BASED AND EVIDENCE-INFORMED PROGRAMS, AS WELL AS OTHER MEANINGFUL AND FAMILIAR ACTIVITIES. THESE ACTIVITIES ARE BOTH CULTURALLY AND LINGUISTICALLY ACCESSIBLE BOTH IN PERSON AND VIRTUALLY. IN 2023, CLUB BAMBOO SENIOR CENTER SERVED 444 UNDUPLICATED CLIENTS.