North Helpline

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1989

Legal Domicile

Principal Officer

Kelly Brown

Phone

2063673477

Tax Period

2023-07-01 to 2024-06-30

North Helpline, founded in 1989, is a community nonprofit that reported $8.0M in total revenue in fiscal year 2023. Revenue surged 29% from the prior year, signaling strong growth momentum.

Mission

We believe that all deserve adequate food, housing and respect. We assist our neighbors in obtaining basic needs that affirm their human dignity and self worth.

Program Service Accomplishments

Program 1

Expenses: $7,090,154 Revenue: $0

Food Access: North Helpline operates two food bank sites. The Food Bank in Lake City distributes food every Wednesday, Thursday, and Saturday. The Food Bank in Bitter Lake opened in July of 2017 and distributes food every Saturday. In the year that ended June 30, 2024, there were a total of 54,100 visits by neighbors at the food banks. The home delivery program served 351 families.

Program 2

Expenses: $320,154 Revenue: $0

Homelessness Prevention: We help to prevent evictions and utility shut-offs for families each month by providing financial assistance. In the year ended June 30, 2024, we served 473 individuals with...

Program 3

Expenses: $247,218 Revenue: $0

Client Services: The Community Connector, a part of the Client Services team, enrolls and connects our neighbors in services such as the utility discount program, free cell phone programs, and...

Client Services: The Community Connector, a part of the Client Services team, enrolls and connects our neighbors in services such as the utility discount program, free cell phone programs, and referrals to other resources. Outside organizations partner with Client Services to table during distribution days at both locations. While tabling partners vary by location and availability, some examples are voter registration, Orca Lift cards, and low-income insurance options. In addition, North Helpline owns a clinic space at our Lake City location.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $7,996,043

Program Service Revenue $0

Investment Income $20,410

Other Revenue $8,850

TOTAL REVENUE $8,025,303

Expense Breakdown

Grants Paid $6,682,425

Salaries & Benefits $1,116,338

Fundraising Expenses $210,744

Program Expenses $7,657,526

Other Expenses $499,865

TOTAL EXPENSES $8,298,628

Year-over-Year Comparison

	2023	2022	Change
Revenue	$8,025,303	$6,216,937	+0.3%
Expenses	$8,298,628	$6,126,935	+0.4%
Net Income	$-273,325	$90,002	-4.0%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

997

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$113,667

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Kelly Brown	Executive Director	40	Officer	$103,013	$10,654	$113,667
Onora Lien	Chair/President	5	Officer Director	$0	$0	$0
Alexandra Collier Pittle	Vice Chair/President	5	Officer Director	$0	$0	$0
Chris Morrissey	Treasurer	5	Officer Director	$0	$0	$0
Lisa Ferguson	Secretary	5	Officer Director	$0	$0	$0
Emily Billow	Director	1	Director	$0	$0	$0
Judy Kuguru	Director	1	Director	$0	$0	$0
Kevin Flanigan	Director	1	Director	$0	$0	$0
Paula Montgomery	Director	1	Director	$0	$0	$0
Rick Harrison	Director	1	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$8,025,303	$8,298,628	$3,359,939	$-273,325
2023	$6,216,937	$6,126,935	$3,357,866	$90,002
2022	$5,955,310	$5,779,083	$3,202,252	$176,227
2021	$5,310,612	$4,628,985	$3,029,179	$681,627
2020	$3,620,810	$3,314,020	$2,405,563	$306,790
2019	$3,242,038	$3,132,614	$2,015,634	$109,424