Helpline

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1998

Legal Domicile

Principal Officer

Jennifer Skogland

Phone

5095293377

Tax Period

2021-01-01 to 2021-12-31

Helpline, founded in 1998, is a small nonprofit that reported $390K in total revenue in fiscal year 2021. Revenue decreased 5% compared to the prior year. The organization ran a surplus of $116K, a strong 30% operating margin.

Mission

Helpline serves as the front door for providing assistance to poor and homeless individuals and families in Walla Walla County. Our job is to connect people struggling to meet basic needs with the community resources needed to achieve stability.

Program Service Accomplishments

Program 1

Expenses: $188,327 Revenue: $267,520

Trained, caring staff and volunteers meet with clients to assess needs and screen for eligibility of available local resources. In 2021, we served 289 households consisting of 535 individuals...

Trained, caring staff and volunteers meet with clients to assess needs and screen for eligibility of available local resources. In 2021, we served 289 households consisting of 535 individuals, including 152 children and 106 homeless. We made 8 referrals to other local agencies for additional assistance.We provide direct assistance with a variety of essential needs including food, clothing, transportation, utilities to prevent shut-off, prescriptions, urgent dental care, and personal hygiene items.In March of 2020, we had to shift to a "by appointment only" method of serving clients due to COVID-19 restrictions put in place in Washington State by Federal and state authorities. Due to these restrictions, other changes in protocol occurred in the community, such as temporary discontinuance of bus passes and food-bank cards, which significantly affected the number of clients coming through our doors in 2021.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2021)

Revenue Breakdown

Contributions & Grants $351,440

Program Service Revenue $37,257

Investment Income $917

Other Revenue $0

TOTAL REVENUE $389,614

Expense Breakdown

Grants Paid $9,725

Salaries & Benefits $197,131

Fundraising Expenses $16,700

Program Expenses $188,327

Other Expenses $66,416

TOTAL EXPENSES $273,272

Year-over-Year Comparison

	2021	2020	Change
Revenue	$389,614	$411,173	-0.1%
Expenses	$273,272	$356,749	-0.2%
Net Income	$116,342	$54,424	+1.1%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Larry Nelson	Treasurer	1.00	Officer Director	$0	$0	$0
Kristen DuBruille	Secretary	1.00	Officer Director	$0	$0	$0
Wylie Warner	Director	1.00	Director	$0	$0	$0
Denise Marr	Director	1.00	Director	$0	$0	$0
Carol Ann Buelow	Director	1.00	Director	$0	$0	$0
Jennifer Skoglund	Chairman	1.00	Officer Director	$0	$0	$0
Craig Richards	Vice Chair	1.00	Officer Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2021	$389,614	$273,272	$631,426	$116,342
2020	$411,173	$356,749	$542,708	$54,424
2019	$509,515	$506,216	$447,135	$3,299
2018	$505,087	$536,917	$436,814	$-31,830