CROSSROADS COUNSELING & TRAINING SERVICES INC

EIN: 920159057 501(c)(3) Human Services

FAIRBANKS, AK

Total Revenue
$3,405,998
Total Expenses
$3,641,003
Total Assets
$1,914,951
Net Assets
$1,650,829
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1996
Legal Domicile
AK
Principal Officer
SONJA STOVALL
Phone
9074559737
Tax Period
2024-07-01 to 2025-06-30

CROSSROADS COUNSELING & TRAINING SERVICES INC, founded in 1996, is a community nonprofit in the Human Services sector that reported $3.4M in total revenue in fiscal year 2024. Revenue decreased 12% compared to the prior year.

Mission

CONNECTING PEOPLE TO WHAT IS IMPORTANT IN THEIR LIVES BY DEVELOPING STRENGTHS AND CHALLENGING COMMUNITY NORMS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $3,404,980
Investment Income $1,018
Other Revenue $0
TOTAL REVENUE $3,405,998

Expense Breakdown

Grants Paid $0
Salaries & Benefits $2,489,568
Fundraising Expenses $0
Program Expenses $2,539,684
Other Expenses $1,151,435
TOTAL EXPENSES $3,641,003

Year-over-Year Comparison

2024 2023 Change
Revenue $3,405,998 $3,871,664 -0.1%
Expenses $3,641,003 $4,050,202 -0.1%
Net Income $-235,005 $-178,538 +0.3%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
6
Independent Members
5
Employees
75
Volunteers
N/A

Governance Policies

✓ Conflict of Interest Policy
✓ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
⚠ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$224,607
Total Directors
6
$143,000
Key Employees
0
$0
Highest Compensated
3
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
DONNA CHAMBERS MEMBER AT LARGE 42.00
Director
$143,000 $0 $143,000
GREGORY WATKINS TREASURER 2.00
Officer Director
$0 $0 $0
SONJA STOVAL PRESIDENT 2.00
Officer Director
$0 $0 $0
SONDRA WATKINS MEMBER AT LARGE 2.00
Director
$0 $0 $0
TODD CHAMBERS MEMBER AT LARGE 2.00
Director
$0 $0 $0
TIMOTHY NANCE SECRETARY 2.00
Officer Director
$0 $0 $0
NICOLE NELSON CHIEF EXECUTIVE OFFICER 53.75
Officer
$195,996 $28,611 $224,607
CATHERINE GERBY CLINICAL DIRECTOR 49.77
Highest
$140,902 $10,845 $151,747
JAMES ANDREWS OPERATIONS DIRECTOR 56.40
Highest
$110,097 $3,821 $113,918
CAROLYN LUNCEFORD CLINICIAN 40.00
Highest
$105,243 $8,518 $113,761
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $3,405,998 $3,641,003 $1,914,951 $-235,005
2024 $3,871,664 $4,050,202 $2,119,794 $-178,538
2023 $4,525,352 $4,441,768 $2,306,297 $83,584
2022 $4,864,201 $4,524,810 $2,218,807 $339,391
2021 $5,482,645 $4,545,938 $1,936,418 $936,707
2020 $4,755,170 $4,514,521 $1,627,505 $240,649
2019 $4,369,570 $4,212,124 $777,378 $157,446
2018 $3,358,468 $3,439,465 $613,112 $-80,997
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