LOOKING GLASS COMMUNITY SERVICES

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1970

Legal Domicile

Principal Officer

CRAIG OPPERMAN

Phone

5416862688

Tax Period

2023-07-01 to 2024-06-30

LOOKING GLASS COMMUNITY SERVICES, founded in 1970, is a mid-sized nonprofit in the Human Services sector that reported $24.5M in total revenue in fiscal year 2023. Revenue surged 29% from the prior year, signaling strong growth momentum. Expenses of $22.5M left a modest 8% surplus.

Mission

LOOKING GLASS PROVIDES COUNSELING, RESIDENTIAL TREATMENT, EDUCATION, VOCATIONAL TRAINING, AS WELL AS SHELTER AND CASE MANAGEMENT TO CHILDREN, YOUTH AND ADULTS.

Program Service Accomplishments

Program 1

Expenses: $7,696,739

PROVIDED RESIDENTIAL SUB-ACUTE MENTAL HEALTH TREATMENT AND THERAPY FOR YOUTH AGED 12-18 AND MENTAL HEALTH TREATMENT AND THERAPY FOR JUVENILE FEMALE OFFENDERS, AGES 12-18.

Program 2

Expenses: $5,802,967 Revenue: $131,546

RUNAWAY AND HOMELESS YOUTH LIVING AT RISK CAN FIND SAFETY AND ASSISTANCE THROUGH EMERGENCY SHELTER AND CRISIS COUNSELING. LOOKING GLASS LOCATIONS PROVIDE EMERGENCY SHELTER, FAMILY RECONCILIATION...

RUNAWAY AND HOMELESS YOUTH LIVING AT RISK CAN FIND SAFETY AND ASSISTANCE THROUGH EMERGENCY SHELTER AND CRISIS COUNSELING. LOOKING GLASS LOCATIONS PROVIDE EMERGENCY SHELTER, FAMILY RECONCILIATION, WRAPAROUND SUPPORTS, BASIC NEEDS, JOB SEARCH RESOURCES AND DROP-IN SERVICES. EDUCATION IS OFFERED THROUGH NEW ROADS SCHOOL FOR HOMELESS YOUTH.

Program 3

Expenses: $4,261,439 Revenue: $353,381

LOOKING GLASS PROVIDES COMPREHENSIVE COUNSELING SERVICES TO LANE COUNTY CHILDREN, TEENS, AND ADULTS. SPECIALIZED TREATMENT PROGRAMS HELP YOUTH DEALING WITH ABUSE, DELINQUENCY, ADDICTION, AND MENTAL...

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $23,612,066

Program Service Revenue $678,623

Investment Income $146,640

Other Revenue $35,312

TOTAL REVENUE $24,472,641

Expense Breakdown

Grants Paid $0

Salaries & Benefits $17,211,265

Fundraising Expenses $281,772

Program Expenses $19,554,744

Other Expenses $5,290,946

TOTAL EXPENSES $22,502,211

Year-over-Year Comparison

	2023	2022	Change
Revenue	$24,472,641	$19,011,262	+0.3%
Expenses	$22,502,211	$19,128,374	+0.2%
Net Income	$1,970,430	$-117,112	-17.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

392

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$414,192

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
CRAIG OPPERMAN	CEO & PRESIDENT	50.00	Officer	$156,295	$26,078	$182,373
CHAD WESTPHAL	CHIEF OPERATING OFFICER	50.00	Officer	$116,676	$3,500	$120,176
KAREN ETTER	CHIEF FINANCIAL OFFICER	40.00	Officer	$98,500	$13,143	$111,643
SHANNA REICHENBERGER	CHAIR	1.00	Officer Director	$0	$0	$0
WILLIAM RANDALL	SECRETARY	1.00	Officer Director	$0	$0	$0
SCOTT WILLIAMS	TREASURER	1.00	Officer Director	$0	$0	$0
ALICIA BEYMER	DIRECTOR	0.25	Director	$0	$0	$0
ROBIN BURK - EMERITUS	DIRECTOR	0.25	Director	$0	$0	$0
JUINE CHADA	DIRECTOR	0.25	Director	$0	$0	$0
PAUL FRISHKOFF - EMERITUS	DIRECTOR	0.50	Director	$0	$0	$0
KURT KATSURA	DIRECTOR	0.25	Director	$0	$0	$0
DANIEL LACOSTE	DIRECTOR	0.25	Director	$0	$0	$0
LINDA MCKAY KORTH - EMERITUS	DIRECTOR	0.25	Director	$0	$0	$0
BRITTANY QUICK-WARNER	DIRECTOR	0.25	Director	$0	$0	$0
MARY REILLY	DIRECTOR	0.25	Director	$0	$0	$0
GEORGE RUSSELL - EMERITUS	DIRECTOR	0.25	Director	$0	$0	$0
NEAL SPOON	DIRECTOR	0.25	Director	$0	$0	$0
JEANNE STATON	DIRECTOR	0.25	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$24,472,641	$22,502,211	$23,024,375	$1,970,430
2023	$19,011,262	$19,128,374	$19,548,867	$-117,112
2022	$15,438,972	$15,134,121	$14,515,960	$304,851
2021	$15,672,090	$14,109,740	$12,244,793	$1,562,350
2020	$15,815,568	$14,519,816	$10,158,350	$1,295,752