NORTHWEST FAMILY SERVICES

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1983

Legal Domicile

Principal Officer

ROSE FULLER

Phone

5035466377

Tax Period

2024-01-01 to 2024-12-31

NORTHWEST FAMILY SERVICES, founded in 1983, is a mid-sized nonprofit that reported $12.6M in total revenue in fiscal year 2024. Revenue grew 16% year-over-year, indicating healthy expansion.

Mission

NORTHWEST FAMILY SERVICES SUPPORTS FAMILY STABILITY, CHILD WELL-BEING, AND VICTIMS OF CRIME BY FOCUSING ON THE SOCIAL DETERMINANTS OF HEALTH. MAJOR AREAS OF FOCUS ARE SUPPORTIVE HOUSING SERVICES, BEHAVIORAL HEALTH (OUTPATIENT MENTAL HEALTH AND SUBSTANCE USE DISORDER TREATMENT), SYSTEM AND HEALTH NAVIGATION, YOUTH ENGAGEMENT, AND BASIC NEEDS.

Program Service Accomplishments

Program 1

Expenses: $5,820,448 Revenue: $767,134

BEHAVIORAL HEALTH PROGRAMS INCLUDE SUBSTANCE ABUSE AND PREVENTION SERVICES, MENTAL HEALTH SERVICES, AND PARENTING SKILLS PROGRAMS

Program 2

Expenses: $4,772,480

HOUSING SERVICES - HOUSING STABILITY OFFERS SUPPORTIVE HOUSING SERVICES THAT ARE AIMED AT HELPING HOMELESS OR AT-RISK HOUSEHOLDS FIND AND MAINTAIN STABLE HOUSING. THE YOUTH HOUSING DEMONSTRATION...

HOUSING SERVICES - HOUSING STABILITY OFFERS SUPPORTIVE HOUSING SERVICES THAT ARE AIMED AT HELPING HOMELESS OR AT-RISK HOUSEHOLDS FIND AND MAINTAIN STABLE HOUSING. THE YOUTH HOUSING DEMONSTRATION PROGRAM HELPS PEOPLE FROM AGES 14-24 WHO ARE EXPERIENCING OR FACING HOMELESSNESS.

Program 3

Expenses: $2,135,667 Revenue: $119,114

OTHER PROGRAMS INCLUDE HEALTH & SYSTEMS NAVIGATION SERVICES, DOMESTIC VIOLENCE PROGRAMS, YOUTH EMPOWERMANT PROGRAMS, AND BASIC NEEDS PROGRAMS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $11,578,546

Program Service Revenue $886,248

Investment Income $11,194

Other Revenue $84,519

TOTAL REVENUE $12,560,507

Expense Breakdown

Grants Paid $2,382,826

Salaries & Benefits $9,431,205

Fundraising Expenses $164,890

Program Expenses $12,728,595

Other Expenses $1,407,392

TOTAL EXPENSES $13,221,423

Year-over-Year Comparison

	2024	2023	Change
Revenue	$12,560,507	$10,816,705	+0.2%
Expenses	$13,221,423	$10,798,744	+0.2%
Net Income	$-660,916	$17,961	-37.8%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

194

Volunteers

120

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$167,351

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
RYAN LOVETT	PAST PRESIDENT	4.00	Officer Director	$0	$0	$0
MARY ABBOTT PORTILLO	PRESIDENT	4.00	Officer Director	$0	$0	$0
ILIANA FONTAL	SECRETARY-TREASURER	4.00	Officer Director	$0	$0	$0
MEGAN ROOKSBY	VICE PRESIDENT	1.00	Officer Director	$0	$0	$0
JOANNA PIENOVI	MEMBER	1.00	Director	$0	$0	$0
MICHAEL FULLER	MEMBER	1.00	Director	$0	$0	$0
MARK MEEK	MEMBER	1.00	Director	$0	$0	$0
JAMIE VORASAI	MEMBER	1.00	Director	$0	$0	$0
JENNIFER JOHNSON	MEMBER	1.00	Director	$0	$0	$0
ANNA GROSZ	MEMBER	1.00	Director	$0	$0	$0
ROSE FULLER	EXECUTIVE DIRECTOR	40.00	Officer	$154,704	$12,647	$167,351
CYNTHIA FLETCHER	DEPUTY DIRECTOR	40.00	Highest	$122,562	$11,195	$133,757
JAQUELINE VARGAS	PROGRAM MANAGER	40.00	Highest	$134,446	$30,485	$164,931
SEAN FULLER	IT MANAGER	40.00	Highest	$112,403	$29,687	$142,090
EMILY TINGLE	FINANCE DIRECTOR	40.00	Highest	$115,000	$7,003	$122,003

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$12,560,507	$13,221,423	$4,531,200	$-660,916
2023	$10,816,705	$10,798,744	$3,385,651	$17,961
2022	$11,231,351	$10,570,217	$4,201,776	$661,134
2021	$8,210,579	$8,428,577	$3,036,291	$-217,998
2020	$6,725,682	$6,237,244	$2,635,502	$488,438
2019	$4,613,741	$4,706,038	$1,765,150	$-92,297
2018	$3,577,757	$3,535,817	$1,848,399	$41,940