BETTER BUSINESS BUREAU OF LOS ANGELES AND SILICON VALLEY INC

EIN: 940322278

SAN JOSE, CA

Total Revenue
$4,401,222
Total Expenses
$4,213,961
Total Assets
$4,691,613
Net Assets
$4,262,871
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1951
Legal Domicile
CA
Principal Officer
STEVE MCFARLAND
Phone
4082787420
Tax Period
2024-01-01 to 2024-12-31

BETTER BUSINESS BUREAU OF LOS ANGELES AND SILICON VALLEY INC, founded in 1951, is a community nonprofit that reported $4.4M in total revenue in fiscal year 2024. Revenue decreased 9% compared to the prior year. Expenses of $4.2M left a modest 4% surplus.

Mission

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. SETTING STANDARDS FOR TRUST, ENCOURAGING & SUPPORTING BEST PRACTICES BY EDUCATING CONSUMERS AND BUSINESSES, CELEBRATING MARKETPLACE ROLE MODELS, ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR.

Program Service Accomplishments

Program 1

PROVIDE ARBITRATION COUNSELING AND RSEARCH SERVICES IN SETTLING DISUPUTES BETWEEN BUSINESSES AND CONSUMERS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $3,390,393
Program Service Revenue $913,171
Investment Income $40,132
Other Revenue $57,526
TOTAL REVENUE $4,401,222

Expense Breakdown

Grants Paid $0
Salaries & Benefits $2,771,675
Fundraising Expenses $0
Other Expenses $1,442,286
TOTAL EXPENSES $4,213,961

Year-over-Year Comparison

2024 2023 Change
Revenue $4,401,222 $4,813,882 -0.1%
Expenses $4,213,961 $4,041,278 +0.0%
Net Income $187,261 $772,604 -0.8%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
10
Independent Members
9
Employees
29
Volunteers
N/A

Governance Policies

✗ Conflict of Interest Policy
✗ Whistleblower Policy
✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
3
$399,000
Total Directors
3
$399,000
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
STEVE M MCFARLAND CEO 40.00
Officer Director
$399,000 $0 $399,000
WILLIAM A SINKS SALES MANAGER 40.00
$238,955 $0 $238,955
JAVIER GARCIA ROMO SALES REP 40.00
$212,262 $0 $212,262
LEROY BETHEA SALES REP 40.00
$176,752 $0 $176,752
JEFFREY D FRITZ SALES REP 40.00
$168,618 $0 $168,618
RICHARD C SAYERS SALES REP 40.00
$131,068 $0 $131,068
EUGENE DELAPLACE Secretary 1.00
Officer Director
$0 $0 $0
MARK GARRISON CFO 1.00
Officer Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $4,401,222 $4,213,961 $4,691,613 $187,261
2023 $4,813,882 $4,041,278 $4,591,146 $772,604
2022 $3,777,901 $3,733,447 $3,895,951 $44,454
2021 $3,510,578 $3,451,798 $3,931,110 $58,780
2020 $3,271,335 $3,297,586 $3,948,555 $-26,251
2019 $3,248,784 $3,087,049 $4,047,690 $161,735
2018 $3,310,529 $3,029,394 $3,931,807 $281,135
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