BETTER BUSINESS BUREAU INC (EIN 940322280) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1927

Legal Domicile

Principal Officer

JIM RETTEW

Phone

5108442025

Tax Period

2024-04-01 to 2025-03-31

BETTER BUSINESS BUREAU INC, founded in 1927, is a community nonprofit that reported $5.9M in total revenue in fiscal year 2024. Revenue grew 8% year-over-year, indicating healthy expansion.

Mission

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $5,138,972

Investment Income $182,170

Other Revenue $533,262

TOTAL REVENUE $5,854,404

Expense Breakdown

Grants Paid $0

Salaries & Benefits $4,364,483

Fundraising Expenses $0

Other Expenses $1,735,002

TOTAL EXPENSES $6,099,485

Year-over-Year Comparison

	2024	2023	Change
Revenue	$5,854,404	$5,416,856	+0.1%
Expenses	$6,099,485	$6,131,378	0.0%
Net Income	$-245,081	$-714,522	-0.7%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$384,632

Total Directors

$384,632

Key Employees

$232,662

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
KWAME ACHEAMPONG-QUAYE	DIRECTOR	2.00	Director	$0	$0	$0
ANNA MICHNICKA	DIRECTOR	2.00	Director	$0	$0	$0
DIANE OLSON	DIRECTOR	2.00	Director	$0	$0	$0
LARRY PON	DIRECTOR	2.00	Director	$0	$0	$0
NATALIE QUAN	DIRECTOR	2.00	Director	$0	$0	$0
CURT REBHAN	DIRECTOR	2.00	Director	$0	$0	$0
BOB ROGNON	SECRETARY & TREASURER	5.00	Officer Director	$0	$0	$0
DAVID SAARMAN	BOARD CHAIR	5.00	Officer Director	$0	$0	$0
MAUREEN DUFFY	DIRECTOR	2.00	Director	$0	$0	$0
PETER WALDRON	DIRECTOR	2.00	Director	$0	$0	$0
LYNETTE WATTERSON	DIRECTOR	2.00	Director	$0	$0	$0
LORI WILSON	PRESIDENT AND CEO	60.00	Officer Director	$325,563	$59,069	$384,632
ARJEN MAARLEVELD	DIRECTOR	2.00	Director	$0	$0	$0
ROLAN REICHEL	DIRECTOR	2.00	Director	$0	$0	$0
KIM SHARP	VP OPERATIONS	45.00	Key Emp	$204,753	$27,909	$232,662
KAY CHRISTIANO	BUSINESS DEVELOPMENT	35.00	Highest	$141,056	$7,052	$148,108
TAHIRA AL GHAFFAAR	DIRECTOR OF OPERATIONS AND COMPLIANCE	50.00	Highest	$105,475	$8,647	$114,122
DOUG WALLICK	DIRECTOR OF SALES	50.00	Highest	$105,784	$0	$105,784

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$5,854,404	$6,099,485	$4,016,836	$-245,081
2024	$5,416,856	$6,131,378	$4,396,225	$-714,522
2023	$5,169,839	$5,563,215	$4,878,039	$-393,376
2022	$5,607,401	$4,927,514	$5,371,959	$679,887
2021	$4,600,354	$4,322,472	$5,257,620	$277,882
2020	$5,144,427	$5,329,738	$4,018,108	$-185,311
2019	$5,062,743	$5,459,549	$4,360,604	$-396,806

BETTER BUSINESS BUREAU INC