Crisis Support Services of Alameda County

EIN: 941635658 501(c)(3) Mental Health

Oakland, CA

Total Revenue
$8,706,035
Total Expenses
$8,373,498
Total Assets
$5,566,401
Net Assets
$3,833,479
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1966
Legal Domicile
CA
Principal Officer
Narges Dillon
Phone
5104202460
Tax Period
2024-07-01 to 2025-06-30

Crisis Support Services of Alameda County, founded in 1966, is a community nonprofit in the Mental Health sector that reported $8.7M in total revenue in fiscal year 2024. Revenue grew 19% year-over-year, indicating healthy expansion. Expenses of $8.4M left a modest 4% surplus.

Mission

24-Hours Crisis Lines and Crisis Counseling and Community Education Programs.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $7,788,706
Program Service Revenue $853,164
Investment Income $64,165
Other Revenue $0
TOTAL REVENUE $8,706,035

Expense Breakdown

Grants Paid $0
Salaries & Benefits $7,275,288
Fundraising Expenses $0
Program Expenses $8,085,135
Other Expenses $1,098,210
TOTAL EXPENSES $8,373,498

Year-over-Year Comparison

2024 2023 Change
Revenue $8,706,035 $7,331,206 +0.2%
Expenses $8,373,498 $7,022,766 +0.2%
Net Income $332,537 $308,440 +0.1%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
18
Independent Members
18
Employees
103
Volunteers
158

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$0
Total Directors
11
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Narges Dillon Executive Director 40.00
$204,000 $0 $204,000
Binh Au Operations Office 40.00
$142,755 $0 $142,755
Elisay DiGiuseppe Fiscal Officer 40.00
$140,296 $0 $140,296
Jessica Wolfinger Crisis Services Di 40.00
$120,482 $0 $120,482
Kimberly Mizuhara Development Direct 40.00
$118,376 $0 $118,376
Andrea Henderson Clinical Director 40.00
$117,822 $0 $117,822
Bill Brauer Member 3.00
Director
$0 $0 $0
Sadegh Nobari LMFT Member 3.00
Director
$0 $0 $0
Susan Sniderman MD Member 3.00
Director
$0 $0 $0
Joe Stein Member 3.00
Director
$0 $0 $0
Jasmine Monfared Member 3.00
Director
$0 $0 $0
Kevin Slattery Member 3.00
Director
$0 $0 $0
Anna Guha Member 3.00
Director
$0 $0 $0
Jessie Fetterling Member 3.00
Director
$0 $0 $0
Erica Pringle Member 3.00
Director
$0 $0 $0
Neil Sterud III Member 3.00
Director
$0 $0 $0
Cathy Godfrey Member 3.00
Director
$0 $0 $0
Wilson Hsieh Member 3.00
Officer
$0 $0 $0
Carter Mehl PhD Vice President 3.00
Officer
$0 $0 $0
Barbara Ziontz CFP Treasurer 3.00
Officer
$0 $0 $0
Wendy Jameson Officer 3.00
Officer
$0 $0 $0
Stephanie Mann Vice President 3.00
Officer
$0 $0 $0
Joan Benoit President 3.00
Officer
$0 $0 $0
Muneerah Saafir Officer 3.00
Officer
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $8,706,035 $8,373,498 $5,566,401 $332,537
2024 $7,331,206 $7,022,766 $5,188,235 $308,440
2023 $5,691,419 $5,238,836 $4,744,613 $452,583
2022 $3,322,008 $3,529,607 $2,946,857 $-207,599
2021 $3,711,466 $3,251,691 $3,124,941 $459,775
2020 $3,052,511 $2,930,648 $2,876,450 $121,863
2019 $2,961,527 $2,854,504 $2,503,501 $107,023
2018 $2,524,536 $2,505,079 $2,345,521 $19,457
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