Crisis Support Services of Alameda… - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1966

Legal Domicile

Principal Officer

Narges Dillon

Phone

5104202460

Tax Period

2024-07-01 to 2025-06-30

Crisis Support Services of Alameda County, founded in 1966, is a community nonprofit in the Mental Health sector that reported $8.7M in total revenue in fiscal year 2024. Revenue grew 19% year-over-year, indicating healthy expansion. Expenses of $8.4M left a modest 4% surplus.

Mission

24-Hours Crisis Lines and Crisis Counseling and Community Education Programs.

Program Service Accomplishments

Program 1

Expenses: $8,085,135

Crisis support services of Alameda County is dedicated to the prevention andcounseling of suicidal behavior and other crisis. The agency provides a 24-hourstelephone counseling service available for Alameda Count. The Agency also providesface to face counseling services for all age groups and comprehensive communityeducation programs.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $7,788,706

Program Service Revenue $853,164

Investment Income $64,165

Other Revenue $0

TOTAL REVENUE $8,706,035

Expense Breakdown

Grants Paid $0

Salaries & Benefits $7,275,288

Fundraising Expenses $0

Program Expenses $8,085,135

Other Expenses $1,098,210

TOTAL EXPENSES $8,373,498

Year-over-Year Comparison

	2024	2023	Change
Revenue	$8,706,035	$7,331,206	+0.2%
Expenses	$8,373,498	$7,022,766	+0.2%
Net Income	$332,537	$308,440	+0.1%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

103

Volunteers

158

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Narges Dillon	Executive Director	40.00		$204,000	$0	$204,000
Binh Au	Operations Office	40.00		$142,755	$0	$142,755
Elisay DiGiuseppe	Fiscal Officer	40.00		$140,296	$0	$140,296
Jessica Wolfinger	Crisis Services Di	40.00		$120,482	$0	$120,482
Kimberly Mizuhara	Development Direct	40.00		$118,376	$0	$118,376
Andrea Henderson	Clinical Director	40.00		$117,822	$0	$117,822
Bill Brauer	Member	3.00	Director	$0	$0	$0
Sadegh Nobari LMFT	Member	3.00	Director	$0	$0	$0
Susan Sniderman MD	Member	3.00	Director	$0	$0	$0
Joe Stein	Member	3.00	Director	$0	$0	$0
Jasmine Monfared	Member	3.00	Director	$0	$0	$0
Kevin Slattery	Member	3.00	Director	$0	$0	$0
Anna Guha	Member	3.00	Director	$0	$0	$0
Jessie Fetterling	Member	3.00	Director	$0	$0	$0
Erica Pringle	Member	3.00	Director	$0	$0	$0
Neil Sterud III	Member	3.00	Director	$0	$0	$0
Cathy Godfrey	Member	3.00	Director	$0	$0	$0
Wilson Hsieh	Member	3.00	Officer	$0	$0	$0
Carter Mehl PhD	Vice President	3.00	Officer	$0	$0	$0
Barbara Ziontz CFP	Treasurer	3.00	Officer	$0	$0	$0
Wendy Jameson	Officer	3.00	Officer	$0	$0	$0
Stephanie Mann	Vice President	3.00	Officer	$0	$0	$0
Joan Benoit	President	3.00	Officer	$0	$0	$0
Muneerah Saafir	Officer	3.00	Officer	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$8,706,035	$8,373,498	$5,566,401	$332,537
2024	$7,331,206	$7,022,766	$5,188,235	$308,440
2023	$5,691,419	$5,238,836	$4,744,613	$452,583
2022	$3,322,008	$3,529,607	$2,946,857	$-207,599
2021	$3,711,466	$3,251,691	$3,124,941	$459,775
2020	$3,052,511	$2,930,648	$2,876,450	$121,863
2019	$2,961,527	$2,854,504	$2,503,501	$107,023
2018	$2,524,536	$2,505,079	$2,345,521	$19,457

Crisis Support Services of Alameda County