CONSUMER CREDIT COUNSELING SERVICE OF SAN FRANCISCO DBA BALANCE

EIN: 941688163 501(c)(3) Human Services

CONCORD, CA

Total Revenue
$20,862,219
Total Expenses
$19,228,065
Total Assets
$14,755,923
Net Assets
$8,561,741
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Financial Trends

Organization Details

Formation Year
1969
Legal Domicile
CA
Principal Officer
ENRIQUE C DELGADILLO
Phone
8007777526
Tax Period
2023-01-01 to 2023-12-31

CONSUMER CREDIT COUNSELING SERVICE OF SAN FRANCISCO DBA BALANCE, founded in 1969, is a mid-sized nonprofit in the Human Services sector that reported $20.9M in total revenue in fiscal year 2023. Revenue decreased 8% compared to the prior year. Expenses of $19.2M left a modest 8% surplus.

Mission

TO EMPOWER PEOPLE THROUGH CLIENT-CENTRIC FINANCIAL COACHING AND EDUCATION, EQUIPPING THEM WITH THE KNOWLEDGE AND SKILLS TO DRIVE CHANGE, OVERCOME FINANCIAL CHALLENGES, AND BUILD LASTING WEALTH.

Program Service Accomplishments

Program 1
Expenses: $12,229,204

BALANCE IS AN APPROVED NATIONAL HOUSING INTERMEDIARY BY THE US DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT. OUR HUD CERTIFIED COUNSELORS PROVIDE COUNSELING AND EDUCATION SERVICES TO CLIENTS...

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BALANCE IS AN APPROVED NATIONAL HOUSING INTERMEDIARY BY THE US DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT. OUR HUD CERTIFIED COUNSELORS PROVIDE COUNSELING AND EDUCATION SERVICES TO CLIENTS NATIONWIDE IN THE AREAS OF RENTAL, PREPURCHASE, POST PURCHASE, FORECLOSURE PREVENTION, AND REVERSE MORTGAGE. IN 2023, THROUGH COMMUNITY OUTREACH AND STRATEGIC NATIONAL AND LOCAL PARTNERSHIPS WE PROVIDED HOUSING COUNSELING AND EDUCATION TO 8,718.

Program 2
Expenses: $3,261,079

BALANCE PROVIDES 1:1 FINANCIAL COACHING AND DEBT MANAGEMENT SERVICES TO PARTNER REFERRALS, INCLUDING CREDIT UNIONS, BANKS, EMPLOYERS, AND EAPS. IN 2023, WE PROVIDED FINANCIAL COACHING, SMART MONEY...

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BALANCE PROVIDES 1:1 FINANCIAL COACHING AND DEBT MANAGEMENT SERVICES TO PARTNER REFERRALS, INCLUDING CREDIT UNIONS, BANKS, EMPLOYERS, AND EAPS. IN 2023, WE PROVIDED FINANCIAL COACHING, SMART MONEY COACHING, AND/OR DEBT MANAGEMENT SERVICES TO 73,723 CLIENTS AND EDUCATION TO 12,277. WE ALSO PROVIDED COACHING TO CLIENTS THAT RESULTED IN OVER $703,257 OF DEBT BEING REPAID IN 2023.

Program 3
Expenses: $963,675

SMART MONEY COACHING IN PARTNERSHIP WITH THE SAN FRANCISCO OFFICE OF FINANCIAL EMPOWERMENT, WE STRENGTHEN THE ECONOMIC SECURITY AND MOBILITY OF LOW INCOME SAN FRANCISCANS THROUGH COACHING TO HELP...

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SMART MONEY COACHING IN PARTNERSHIP WITH THE SAN FRANCISCO OFFICE OF FINANCIAL EMPOWERMENT, WE STRENGTHEN THE ECONOMIC SECURITY AND MOBILITY OF LOW INCOME SAN FRANCISCANS THROUGH COACHING TO HELP REMOVE BARRIERS TO ACCESSING OPPORTUNITIES, ACCESS SAFE AND AFFORDABLE BANKING, ESTABLISH EMERGENCY SAVINGS TO BETTER COPE WITH FINANCIAL SHOCKS, REDUCE DEBT, AND STABILIZE HOUSING. FUNDING COMES FROM CITY DEPARTMENTS THAT ENABLE US TO REACH UNDERSERVED COMMUNITIES BY INTERWEAVING PROGRAM REFERRALS THROUGH AN EXISTING SERVICE DELIVERY WITHIN HUMAN SERVICES, HOUSING AUTHORITY, AND WORKFORCE DEVELOPMENT AGENCIES. COACHING IS AVAILABLE TO ANYONE LIVING, WORKING, OR RECEIVING SERVICES IN SAN FRANCISCO.

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $2,727,693
Program Service Revenue $17,974,955
Investment Income $159,571
Other Revenue $0
TOTAL REVENUE $20,862,219

Expense Breakdown

Grants Paid $9,908,459
Salaries & Benefits $5,996,847
Fundraising Expenses $0
Program Expenses $16,453,958
Other Expenses $3,322,759
TOTAL EXPENSES $19,228,065

Year-over-Year Comparison

2023 2022 Change
Revenue $20,862,219 $22,603,246 -0.1%
Expenses $19,228,065 $20,713,837 -0.1%
Net Income $1,634,154 $1,889,409 -0.1%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
11
Independent Members
11
Employees
84
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
6
$695,673
Total Directors
10
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
ENRIQUE C DELGADILLO President & CEO 40.00
Officer
$239,211 $22,976 $262,187
TINA COTA CFO 40.00
$189,071 $40,731 $229,802
DARRELL CHRISTOFF CIO 40.00
Officer
$200,331 $19,676 $220,007
CYNTHIA CAMPBELL COO 40.00
Officer
$200,184 $13,295 $213,479
LINDA DAVIS VICE-PRES. HOUSING 40.00
$139,140 $264 $139,404
THOMAS LAYMAN Chairman 2.00
Officer Director
$0 $0 $0
MICHAEL COVERT Director 2.00
Director
$0 $0 $0
JAMES HOFFMAN INTER TREASURER 2.00
Director
$0 $0 $0
MELYSSA BARRETT VICE CHAIR 2.00
Officer Director
$0 $0 $0
NANCY BIRENBAUM Director 2.00
Director
$0 $0 $0
JOANN DUNAWAY Director 2.00
Director
$0 $0 $0
TRISTRAM S COFFIN Secretary 2.00
Officer Director
$0 $0 $0
KIMBERLY RANGE Director 2.00
Director
$0 $0 $0
DARREN ALBERT Director 2.00
Director
$0 $0 $0
RUBEN SANCHEZ Director 2.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $20,862,219 $19,228,065 $14,755,923 $1,634,154
2022 $22,603,246 $20,713,837 $15,046,991 $1,889,409
2021 $17,336,495 $17,501,332 $9,996,299 $-164,837
2020 $9,784,566 $11,956,667 $9,431,985 $-2,172,101
2019 $8,830,882 $9,887,932 $8,872,321 $-1,057,050
2018 $7,647,861 $9,389,104 $10,963,483 $-1,741,243
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