UNION STATION HOMELESS SERVICES

PROGRAMS OVERVIEWOUR PROGRAMS OFFER A CONTINUUM OF SERVICES THAT MEET THE UNIQUE NEEDS OF VULNERABLE INDIVIDUALS AND FAMILIES IN THE SAN GABRIEL VALLEY. AS WE CONTINUE TO CONFRONT THE ONGOING PANDEMIC AND THE HOMELESS CRISIS, WE ARE WORKING DILIGENTLY TO MEET THE WIDE-RANGING HOUSING, HEALTH, AND HUNGER NEEDS OF OUR COMMUNITY. OUR APPROACH HAS FOUR CORE PILLARS OF SERVICES: OUTREACH, INTERIM HOUSING, PERMANENT HOUSING, AND COMMUNITY BUILDING. THESE PILLARS ARE DESIGNED TO NOT ONLY MEET PEOPLES IMMEDIATE NEEDS, BUT TO OFFER A CONTINUUM OF SERVICES THAT SUPPORT THEIR JOURNEY FROM HOMELESSNESS TO HOUSING WITH LONG-TERM STABILITY.OUTREACH: AS THE DESIGNATED LEAD AGENCY FOR LOS ANGELES COUNTY'S COORDINATED ENTRY SYSTEM (CES) FOR INDIVIDUALS AND FOR FAMILIES IN THE SAN GABRIEL VALLEY (SERVICE PLANNING AREA 3), UNION STATION PROVIDES REGIONAL COORDINATION OF HOMELESS SERVICES. IN THIS ROLE, WE MANAGE OUTREACH ACTIVITIES, PROVIDE SPECIALIZED COORDINATION OF SERVICES FOR SURVIVORS OF DOMESTIC VIOLENCE, AND ACTIVELY PARTICIPATE IN THE MATCHING OF INDIVIDUALS AND FAMILIES TO PERMANENT SUPPORTIVE HOUSING UNITS AS THEY BECOME AVAILABLE. TOGETHER WITH OVER 130 LOCAL PARTNERS, WE PROVIDE STREET OUTREACH; INTAKE AND ASSESSMENT; DATA COLLECTION; CARE COORDINATION; SERVICES LINKAGES; AND HOUSING NAVIGATION, PLACEMENT, AND RETENTION ASSISTANCE. WE ALSO PROVIDE HOMELESS PREVENTION SERVICES FOR FAMILIES AT IMMINENT RISK OF HOMELESSNESS.UNDERPINNING THESE EFFORTS ARE OUR REGIONALLY BASED MULTI-DISCIPLINARY TEAMS THAT INCLUDE A MEDICAL PROFESSIONAL, SUBSTANCE USE SPECIALIST, MENTAL HEALTH SPECIALIST, AND OUTREACH WORKER WITH LIVED EXPERTISE, WHO SPECIALIZE IN ACCESSING THE MOST VULNERABLE AND DIFFICULT-TO-REACH CLIENTS. THESE TEAMS ARE ESPECIALLY EFFECTIVE IN ENGAGING CHRONICALLY HOMELESS INDIVIDUALS AND THOSE WITH BEHAVIORAL HEALTH CHALLENGES, WHO ARE OFTEN RELUCTANT TO ACCEPT ASSISTANCE. TO BOLSTER THESE EFFORTS, WE HAVE FORMED RELATIONSHIPS WITH LOCAL MEDICAL PROFESSIONALS TO PERFORM ASSESSMENTS, TESTING, AND PRIMARY HEALTH CARE SERVICES FOR INDIVIDUALS ON THE STREET AND WORK WITH LOCAL HOSPITALS AND CLINICS TO COORDINATE HOUSING AND HEALTHCARE SERVICES FOR THOSE WE SERVE. OUR OUTREACH EFFORTS EXTEND TO FORMAL RELATIONSHIPS WITH CITIES ACROSS THE REGION, SUCH AS PASADENA WHERE UNION STATION STAFF WORK ALONGSIDE THE POLICE DEPARTMENTS HOMELESS OUTREACH PSYCHIATRIC EVALUATION (HOPE) TEAM AND PUBLIC HEALTH DEPARTMENT AND FIRE DEPARTMENTS OUTREACH RESPONSE TEAM (PORT) TO SUPPORT FIRST RESPONDERS IN ASSESSING PEOPLES MENTAL AND PHYSICAL NEEDS IN RESPONSE TO EMERGENCY CALLS.

INTERIM HOUSING (SHELTER AND MOTEL VOUCHERS): UNION STATION PROVIDES TEMPORARY HOUSING FOR INDIVIDUALS AND FAMILIES AT EIGHT SITES ACROSS PASADENA AND NORTHEAST LOS ANGELES. WHILE WE QUICKLY WORK TO PLACE THEM IN PERMANENT HOUSING, INDIVIDUALS AND FAMILIES HAVE ACCESS TO CASE MANAGEMENT, HOUSING NAVIGATION, NUTRITIOUS MEALS AND FOODS, HEALTHCARE, AND OTHER SUPPORTIVE SERVICES PROVIDED IN A TRAUMA-INFORMED ENVIRONMENT.-THE ADULT CENTER, OUR OLDEST EXISTING PROGRAM BUILT IN 1989, HAS 45 BEDS FOR SINGLE ADULTS IN PASADENA IN A CONGREGATE SETTING.-THE FAMILY CENTER OFFERS 14 UNITS FOR FAMILIES AND CAN ACCOMMODATE UP TO 50 PARENTS AND CHILDREN IN A HOME-LIKE ENVIRONMENT IN PASADENA.-HUNTINGTON VILLAS AND CASA LUNA ARE TWO MOTEL CONVERSIONS OFFERING 99 UNITS IN THE EL SERENO COMMUNITY.-THE HILDA SOLIS IRIS HOUSE, LE BLANC AND HOTEL HERITAGE ARE THREE ADDITIONAL MOTEL CONVERSIONS IN THE CITY OF EL MONTE OFFERING A TOTAL OF 120 NEW UNITS.WE ALSO SUPPORT FAMILIES AND INDIVIDUALS IN NEED OF INTERIM HOUSING WITH MOTEL VOUCHERS, WHICH OFFER A PRIVATE ENVIRONMENT THAT MAY BETTER MEET THEIR NEEDS UNTIL THEY ARE ABLE TO ATTAIN PERMANENT HOUSING.PERMANENT HOUSING: OUR PERMANENT SUPPORTIVE HOUSING (PSH) PROGRAMS PROVIDE SAFE, AFFORDABLE, AND PRIVATE APARTMENTS FOR FORMERLY HOMELESS INDIVIDUALS AND FAMILIES, AS WELL AS ONSITE SUPPORT SERVICES FOR LONG-TERM STABILITY. RESIDENTS IN ALL PERMANENT SUPPORTIVE HOUSING LOCATIONS PAY 30% OF THEIR INCOME TO THE PROPERTY MANAGER AS RENT, AND UNION STATION PROVIDES THE ON-SITE SUPPORTIVE SERVICES AND CARE COORDINATION RESIDENTS NEED TO REBUILD THEIR LIVES AND RETAIN PERMANENT HOUSING. THESE SERVICES INCLUDE INTENSIVE CASE MANAGEMENT SERVICES, COMMUNITY ACTIVITIES, LINKAGE TO COMMUNITY SUPPORTS, AND BENEFITS ADVOCACY. OUR FIVE PERMANENT SUPPORTIVE HOUSING SITES, INCLUDE:-EUCLID VILLA AND MARVS PLACE PROVIDE 14 AND 19 UNITS, RESPECTIVELY, FOR FAMILIES IN PASADENA.-CENTENNIAL PLACE OFFERS 142 SINGLE-ROOM OCCUPANCY APARTMENTS FOR VERY LOW-INCOME ADULTS IN PASADENA.-HERITAGE SQUARE SOUTH OFFERS 69 PRIVATE UNITS FOR SENIORS IN PASADENA.-MIRADOR, OUR NEWEST ADDITION IN ALTADENA, OFFERS 35 UNITS FOR SENIORS.UNION STATION ALSO OFFERS SEVERAL SCATTERED-SITE PERMANENT HOUSING PROGRAMS INCLUDING HOLLY STREET HOUSING, WHICH LINKS CHRONICALLY HOMELESS ADULTS AND FAMILIES WITH COMMUNITY HOUSING RESOURCES; HOUSING FOR HEALTH, WHICH PROVIDES ONSITE SPECIALIZED CARE SERVICES TO CHRONICALLY HOMELESS ADULTS WITH COMPLEX HEALTH ISSUES; AND THE LOS ANGELES COUNTY DEVELOPMENT AUTHORITY (LACDA) PROGRAM, WHICH PROVIDES PERMANENT SUPPORTIVE HOUSING ALONG WITH COMPREHENSIVE SUPPORT SERVICES AT SCATTERED SITE LOCATIONS IN THE SAN GABRIEL VALLEY. UNION STATION ALSO USES AN INNOVATIVE RAPID RE-HOUSING APPROACH TO HELP FAMILIES AND INDIVIDUALS WITH LOW AND MODERATE SERVICE NEEDS REGAIN STABILITY AFTER SLIPPING INTO HOMELESSNESS.